Reviews
I don't believe in leaving poor reviews, as any one mistake, technology fluke, or staff member having a bad day can create a bad experience that doesn't necessarily reflect on the business as a whole. I truly believe that there are no mistakes - only lessons. On the same hand, whenever I come across a truly exceptional level of service, I always do my best to take the time out of my day to recognize such an experience, since I also believe we live in a world that is becoming less personal, with less of a focus on kindness and above & beyond care for other people let alone paying customers. With that being said, I've had two ridiculously top-notch experiences with Chase Grant over at MAG Porsche. He is attentive, proactive, kind, courteous, and eager to help. Furthermore, he's one of these people who, when you meet him, the treatment you receive is one where as I'm doing right now it's tough to put into words - but to sum it up, you know he's going places. If you have a Porsche and you're looking for above & beyond treatment, reach out to Chase and I promise he'll take great care of you.
I visited 2 Porsche dealerships back in December, which the one by the airport had nothing available, so I drove to Dublin and low and behold the MAG Porsche Dublin dealership delivered. I was able to order a custom Porsche Macan and received it as promised in Feb 2022. I could not have asked for a better car buying experience as Shawn Sheppard was my sales representative. He was patient and extremely knowledgeable in helping me decide what options to add, and kept me posted on progress of the vehicle and delivery date. What I liked most about Shawn was his knowledge and years of experience with Porsche vehicles. Not to mention his professionalism and friendly touch. I would definitely purchase another vehicle from this dealership and highly recommend Shawn as your "man." Thank you Shawn for an amazing experience as it's been awhile since I've had a new car.
Convenience of location is what brought me to MAG Porsche Dublin in the first place. When the warning light came up in our car we thought our fluid sensor was broke but Matt assisted us in explaining what was wrong with my car by looking into previous records. I ended up with the exact replacement that was necessary to fix it because of Matt’s excellent and honest advice and impeccable customer service. Thanks Matt and team for taking good care of our vehicle.
Our first Porsche and it cannot be anyone else but MAG. Walked in with a Kia and walked out with a Porsche. Everyone there made it hassle free totally worth it. Thanks MAG.
My wife and I stopped in today with no intention of buying a vehicle. The staff was attentive and we never felt pressured. We worked with Jonathan, Billy and John to build a deal that worked for us and to our surprise, we left with a new Macan. I have purchased/leased a few vehicles in my day and this was by far the best car buying experience.
Everyone at MAG Porsche from my sales rep, Zach to the finance department made the experience worth it to do the road trip from Dayton to Dublin to buy my dream car. Excellent service, follow up, & great presentation of my brand new Macan, Zach! Thank you so so much MAG!
The service is impeccable. The customer care is is a perfect balance of professional and friendly. The work done was completed with excellence and in a very timely manner. I appreciate the value of a well run business and happily recommend MAG to anyone looking for a high quality automobile and service to match.
Unprofessional and impolite!!! Made an appointment to build my car with one of the staff at 4pm. He called at 3:45 saying that the previous customer came in late and rescheduled our meeting to 5. I arrived at 5 and of course he wasn't there and didn't pick up the phone. I waited for 30 minutes and left. You know what's worse? He never tried to reach me after and now it's almost a week. WORST DEALERSHIP EVER.
We had a fantastic experience at MAG Porsche Dublin! We received superb service from our sales consultant, Andrew, from start to finish. He was extremely knowledgeable about the Macan, answered all of our questions and worked with us on the price. When we left, not only did we go home with a beautiful new Porsche, we made a new friend, too! We highly recommend MAG Porsche Dublin and look forward to receiving high touch customer service in the years to come!
Working with MAG over the years, I am always impressed with the attention to detail and superb customer service. I would like to thank Jason and the incredible Porsche service team for going above and beyond to help with transportation pickup at my office and drop off and informing me about the maintenance required to keep my Macan in excellent condition. There is NO other dealership that can compare to MAG ! Thank you, Robin