PostNet

I live in Prairieville and needed to ship a package FedEx. I did not want to drive to a Baton Rouge location, therefore PostNet was the perfect alternative. Quick and seamless.
5 9 years ago (21-09-2017)

Terrible customer service. They cannot print shipping labels for FedEx. I emailed the label for them to print and walked out after they received the email. They never printed the label or shipped my package. When I called, they were rude. They said they would check for my package and call back but never did.
1 9 years ago (05-08-2017)

First and last time ever here. Had a prepaid mailing label for FedEx e-mailed to me. The e-mail says to take the package to the store and they will print the label and attach it. I use FedEx store locator to go to the nearest "staffed location." I get there and they have no idea how to scan the e-mail so they tell me to forward them the e-mail. I do so and they print the label then try to CHARGE ME for the printing. Seriously?! Walked out of there and they literally throw my label in the trash on my way out. I should also mention when I walked in there were 3 people in there: 2 ladies with their heads buried in the monitors who didn't acknowledge me and a third random man in a t-shirt and jeans with his arms folded leaning into the counter doing nothing. Don't go here, people.
1 10 years ago (08-11-2016)

Horrible customer service from the young girl there.
1 9 years ago (07-12-2017)

Took a pre-packed item to Postnet to ship via Fed Ex. Clerk told me that it was not possible to ship it ground if I used my own fed-ex account number. Clerk told me that the next shipping option for Fed Ex was just a few dollars more. Ground shipping was @ $17. The next Fed Ex option was actually over $50 which was discovered after the fact. Shame on me for not asking for a receipt or the exact price. I checked with Fed Ex afterwards and their customer service said Ground shipping was an option but that locally owned business could offer whatever services they choose. Very disappointing that this happened. If you have a Fed-Ex account and/or ship a lot of packages I wouldn't recommend this business and don't have plans to use them again.
1 11 years ago (17-03-2016)