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Reviews, get directions and contact details for Pottery Barn

Pottery Barn
Address: 12 W 20th St , New York 10011, NY, US
Phone: (212) 488-6280
State: NY
City: New York
Zip Code: 10011


opening hours

Monday: 10:00-21:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 10:00-21:00
Sunday: 11:00-19:00


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Reviews
I love this new store. So much bigger from the past location. Customer service was wonderful. A beautiful store layout and a lovely choice of products
The store associate Al was super helpful in picking out a new couch!
I had a wonderful experience with this Pottery Barn store. I had an issue with a product that was resolved through a very kind GM, Thomas. It’s a big, beautiful store and I highly recommend shopping there.
Customer service in this store is terrible. The team has negative energy and treat you like you are a huge inconvenience to them. Will never shop here again. I have had to follow up several times on my own with an issue that was never resolved.
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