Reviews
These best pizzas around! Don't go anywhere else. Consistently tasty and hot and great customer service!
Wanted tuna sweetcorn pizza ,asked for little tuna and said can't do that because there opening a tin so they haveto use the whole tin. Couldn't have. Strange
Fantastic food and brilliant service. Booked a large order for our Horbury Town juniors football team presentation party. The food turned up on time and was piping hot and all delicious. We thought we’d ordered too much but the kids are every last bit of it! Can’t thank the guys at Pranzo enough. We’ll definitely be using them again.
Really appalling service. Took my order. Never delivered then then they’d obviously left and never answered the phone. I’d be appalled if we did this to customers.
Ordered a pizza and told ready for collection in 20 mins arrived on time and was told it would be ready in 2 mins . Had to wait another further 18 mins . Won't go again
Best pizzas we've had locally. We'd used them 2 or 3 times before lockdown and in our experience quality always excellent. We had a family birthday yesterday and ordered in 4 pizzas for birthday meal. All different and all perfect. Also ordered through Just Eat and it came earlier than expected. Fantastic all round.
Beautiful food, the new bread cakes/t cakes used for the burgers are divine. We d pay a lot more, food is amazing never fails we go weekly
Horrific customer service! Ordered a pizza, I received a different pizza, called to complain and thought it was sorted. They called back to 'double check what pizza i received' and I inadvertently advised i'd eaten some of the pizza i received so they said I would not be getting the pizza I ordered. What a joke! Go to Pizza Italia!
Gone down hill, delivery drivers useless customer service none existent avoid at all costs. Used to be really good.
Usually great food, very polite staff answering phone! Fresh pizza dough is a winner....but Delivery times can be long at busy periods, last week Was told an hour and fifteen minutes which was an hour and twenty five and came with pizza uncooked in the centre and dough stuck to box! 1st time it's ever happened so I called to order following week, I told the lad on the phone about my previous fridays pizza, he said he'd tell the chef! Unfortunately that's the last I heard, no apology, no complimentary gesture, what a shame! I spent 30-50 per month there for me and the family and am now looking for a new place, ossett/horbury.