Premium Parking - P145

Parked there for four days bc of work. No one at the "VALET ONLY" parking lot can drive a stick...and somehow they are rude edgy, snarky to me like it's my fault. ?? Then my cc, one and only means of payment, won't register on the magnetic strip swipe. It's chipped...enter the number manually...it's what they end up doing anyway ... and tonight the girl hyper-swipes my card and then refuses to complete the transaction, KEEPS MY KEYS, and starts to take the person behind me. !!! What?!?!? I don't know what to do. I'm alone, it's late, and I can't get my car. The person behind me ends up paying for my parking...but I STILL GO GET MY CAR. So help me out here, what am I paying for? Why was I hassled? Why can't parking valets drive a stick? Where else can I park??????

Great place to park that is centrally located to all the restaurants, shops, or if you just want to walk around town….for valet, it is reasonably priced….$14 for 3 hours. You got Bourbon St, Canal St, St Charles St….all the happening places in the area!! This was a great find and we super impressed.

Had no issues with this place. They valet your car, and don't worry. They are expensive, but worry free. In actuality, no more expensive than anyone else. I know local celebrities that use this place.

It's a little difficult to figure out their payment machines if you have a chip in your debit card very hard to get it to take it but it's right in the middle of everything it's a little expensive part there but it's less walking to all the great little shops

They brought my van with the trunk open which had all my luggage bags!! and claimed they had just opened it, I asked if nothing had fallen off on their way down and the lady said No- and claimed for her tip! As soon as I arrived at my hotel I noticed some of my luggage bags were missing they had clothes, jewelry, shoes and many more valuable items close to 2000 dlls!! I have spoken to someone in this number and they stated they were going to check and call me back and they haven’t!!! At this point I feel very vulnerable and dont even know if filing a police report would give me my items back- but just know this parking is full of ithieves

Parking staff was great, and they brought our car down after we parked because our check-in time at our hotel was a couple hours after we got into the city. But they definitely parked our car next to a dumpster, or dumpsters, for the two days we were there. Our car smelled awful for at least 20 minutes into the drive home. Would recommend! But you might end up next to the dumpster. :

A lot of people complain about damage or missing items. We have used this garage three times over 5 years and never had an issue. However, we don’t leave valuables in the car either. I probably wouldn’t drive my husbands truck in there but my little car never has a problem. The staff are always super friendly. They photograph the car all around before they take possession of it. They don’t mind giving directions if you need it.

Great place to park, but be warned. Leave NOTHING in your car of any value. They do not even ATTEMPT to hide the fact that they have rifled through all of your possessions. This happens at least 75% of the time we park here. Today they brought my car down with charger cables, sunglasses, etc. strewn all over the passenger seat. If you are going o steal my stuff.....at least TRY to be stealthy about it.

People were nice, but the rate was extremely high. I parked for 20 minutes, as my two dogs were overwhelmed, which I thought may happen. Because my car is "oversized" they charged me an extra $6 or so... not posted anywhere... and I was there for literally 20 minutes... no exceptions.... I'll uber next time...

Over one hour to get car. Did not take people in the order they arrived and appeared baffled by the concept when it was explained the them. Lost one person's car who had dropped it off just 30 minutes earlier to eat at a restaurant next door. Told us there was "confusion" over our car, then attempted to give us somebody else s car. Seriously understaffed with just 2 runners serving the garage's direct customers plus 4 hotels at checkout time on Sunday morning. While dispatcher was rude, the runners themselves were very nice