Reviews
If I could give ZERO starts I would! We had their service for over a year, the prices kept increasing, then we could not get in touch with customer service unless we sat on hold for 15-45 minutes at a time. You cannot cancel your account unless you call in and sit on hold forever. I tried to call and cancel 4 times in the last 2 months but could not sit on hold that long. Their customer service is a joke. Be prepared to sit for a very long time. I am still on hold now for the 5th time since you cannot cancel via chat or via your account. VERY FRUSTRATING! I will be canceling my home service now too!
this men is hard work!! soy la manager de la gasolinera donde el ase delivery its my. best my best delivery guy all ways smiling and great actitud Gerald i love his work ethic.
Brandon is always very nice and places our bottles where we need them. We are reminded of our delivery dates in plenty of time in case changes are needed. We have been with this company for over 30 years.
Gerald saved the day here at Safe Haven Community services. We reached out to the driver because we were out of water, and he made sure he went out of his way to deliver beyond our regular schedule. "He made it happen," said our owner! Thanks Gerald! We appreciate having you as our delivery guy!
Mario was really nice and friendly. His delivery was smooth and he was also nice to the kids. Also, he let me know about what I could get personally delivered to my home. Great person.
Danny is awesome! Every time he comes to deliver our H2O he has the biggest smile and it’s contagious! He’s very kind and respectful with our business. We appreciate his hard work and generosity!
Danny was such a gentleman! So professional and kind. He came to the door to get our bottles and loaded them himself. I am now a loyal, lifetime customer.
Jose Santa has delivered my water bottles twice and each time he is always polite and very courteous. Thanks Jose for being a very good delivery driver!
Mario is the best! He comes through the office with a smile and great attitude every time he makes a delivery. He’s definitely a Highline Urban Lofts favorite!!
I had a lot of issues with the delivery delayed at times and did not receive it until the next week. They did make sure they take out the payment. I was very disappointed about that. I received a little discount on the next payments. I just received another delivery today and it was on time. The guy was very nice and respectful.