REI

Great selection of outdoor apparel in gear. I really like the vibe of this store. The location is fantastic right in Garden City. It is close to major roads. The staff is very helpful and friendly. They always have something in my size. Happy to be an REI member!
5 7 years ago (31-03-2018)

Absolutely awesome. Great customer service and really nice selection. Also, great return policies! PS I have to thoroughly disagree with other reviewers as I think the customer service at this location is out of this world.
5 7 years ago (11-03-2018)

Just bought a lot of clothing and camping gear and got a pretty large discount. The selection is awesome
5 7 years ago (20-05-2018)

On more than one occasion I have found the staff knowledgeable and helpful. There is also staff that can help!
5 7 years ago (17-04-2018)

Long time member and loyal shopper at REI. Great store but terrible customer service. Had bought a pair of MSR Lightening Ascent Snowshoes (size appropriate for my weight) back in December and one of the frames bent after just four hikes in deep snow in NH and ME. Brought them in to get them replaced and was given a hard time by the manager. He told me that since the teeth were showing signs of a little wear that he didn’t want to replace them - called it normal wear and tear. Scraped teeth are normal wear and tear and I wouldn’t be replacing them - a bent frame after just four uses isn’t normal wear and tear. He kept asking me in different way about what happened - felt like I was going to have to bring in sworn statements from the people I was hiking with when they bent to support my story. He finally relented but said “don’t bring them back if they break again because I won’t replace them again” as he walked off. Very disappointing experience
1 7 years ago (24-02-2018)