Restaurant Depot

I drive almost 4 hours each week to shop here because there’s limited resources in my area. Cashier double charged me for an item , I immediately called the store back once I noticed the error upon unpacking my items . Management told me I had to bring all the items back and the receipt . I explained that would be difficult since I drive 2 hours one way. Upon my next visit the next week . I mentioned the ordeal to the customer service person , who pretty much said “too bad”! Poor customer service to a weekly customer / business!

I just want to say that when I went to Restaurant Depot in Houston, they had different variety of halal products but this place. I want to be honest with you that staff are very nice where they work inside the cold area but cashiers omg. I don’t know why they are so disrespectful. I never saw them smiling to customers. Restaurant Depot needs to fix this problem. Otherwise there is a bas relationship with their customers.

My wife and I went and the experience was great, they have a new floor Mgr and I believe his name is Mr. C he was amazing u can see the difference in the place he stated he has been their about 2 weeks despite being new he was very helpful, keep it up Depot...*****Update on Mr.Clarence, I was told by another employee when I asked about him that he resigned because of of a white employee cursed him and was intimidated by Mr.Clarence because he was hired as floor Mgr and he wasn't. The gentleman name was Darrel from what I was told, He was wrote up and he quit on the spot, he begged for his job back and the store Manager hired him back with out notifying Mr.Clarence..Thats why He resigned ...This place is being ran horribly by upper management..I will no longer do business here and have advised my other business owners I know not to as well until Management is changed...

If I can put o star I would. If u are delivering here don't. They are rude, disrespectful.. don't care about appointment times. Very lazy and nasty. Person doing shipping and receiving has no clue to do the job..needs to be fired!!!!

Restaurant Depot is a big advantage, especially for those who have trouble finding halal meat. But unfortunately the variety of halal meat is very limited. Please increase halal meat options. Thank you

I just want you to know that these avocados are black when opened, and they won't be returned.

Great people helping you, throughout your journey there the place to go if you wanting great experience shopping some where new.. . Thanks guys

I don't know if they were shorthanded on the docks today, but it was my first time here to unload. My appointment was at 0600. I got here the night before the appointment, backed in on the dock. I sat till 1200 getting unloaded. There may have been extenuating circumstances that caused them to be extremely slow at unloading. All I know is that it would not be my 1st choice to come here to unload, especially if you have another load already booked to pick up on the same day as your unloading appointment because you're probably not going to make your pickup on time and may have to cancel your load going out. Nice people, but I, like most of you, are out here to make money, not sit on a dock all day. If the tires ain't rolling, you ain't making the money. Be forewarned.

You need a membership to shop here, but day passes are available. Bulk quantities of items, don't come here if you just need a cup of sugar.

To truckers: delivery by appointment only. Unloading was pretty much good, in and out 1and 1/2 hours. They open at 6:00am, first come first serve. You can park overnight at the dock doors or on driveway. I brought onions so I came about 01:00am and parked on the left side of the shipping/receiving door by dock doors when you look at them and by that you can actually reserve it. Enough space to maneuver. Last but not least, they charge lumper fee. I was fully loaded, so they charged $90. Also, they accept the EFS or cash.