Riverside Medical Group

Unacceptable wait time. They take people in by appointment only at this location and your appointment time means nothing. You still have to wait 40-60 minutes to be called in the room and then another 30-50 minutes to be seen by a dr. Simple immunization visit turns into two hour trip. And my daughter is now turning 5, and all 5 years they have been like this. They made us to spend 2 hours waiting amid pandemic when we had last annual physical visit. And front desk people are so rude, they are not even trying to pretend they are sorry about your wait. They know Hoboken is full of kids and they would not be left without clients so they simply don’t care.

The staff is horrible the front desk was rude to me and my daughter we went walked in without a appointment and she said that the wait was gonna be a hour and I went and asked and she said that the wait was gonna be a hour and we waited two hours and when I went to ask at the front deck, she said you gonna have to wait a another hour and when I said I was leaving I said bye she responded with the attitude. She said she said OK you Leave don’t take your kids there. The staff is really bad and rude.

New Optum Clinton street , Hoboken has terrible wait times. Be prepared for long waits even with appointments. Optum is understaffed all the way, understaffed doctors , incorrect appointment times. Their customer service is allocating appointments that cannot be served properly. Cancellations are even worse, they don’t even leave a message if you miss the call.

Dr. Pariakh is the best. Not sure if I spelled her name correctly but she’s my go to every time my baby’s feeling slightly under the weather. Only complaint is that it is almost near impossible to get in contact with their office. They place you on very long holds and sometimes don’t even get back to you. They barely take messages also. So your best bet is to just wait and call back. Such a shame cause if it weren’t for the front office, I would say the entire place is awesome.

great place dr.Ben is so caring about her patience she will call a couple of days after your appointment to check on your child best decision I made to switch to them from where I was

Took off of work to take my 1 month old to get his vaccinations. When I made the appointment I told the lady on the phone exactly what I was coming in for. Only to get to my appointment and be told they're out of the vaccine my baby needs.They also told me to wait a whole two weeks before to check to see if the order came in. It would've been nice to be told over the phone. Instead of wasting my time..

The staff & wait time is horrible, I waited 2 hours past my appointment until my children was seen by a nurse or doctor. I DO NOT recommended this place to anyone

They refuse to answer their phones or honor appointments. Go anywhere else

I have been taking my 7 and 3 year old sons to see Dr Parikh and Dr Ben since birth and I couldn't be any happier with the care I get. And now their new addition Dr. Barhoush, she’s just as amazing! They are wonderful doctors who take their time to answer my questions and concerns. Luckily every time I have gone I have not had any wait time and if I have, its nothing longer than 30 minutes, which is a reasonable wait time for a very busy office. Everyone in that office is amazing, the girls in the reception area always greet you with warm smiles, and the nurses in the back always play with my son and make his visit as comfortable as possible. I honestly can't say I feel for anyone who has had a bad experience because this office is the best. I have visited some of their other offices and it does not compare. Definitely recommend this office, and if wait time is your only complaint, its definitely worth it because you will get the best care for your little ones !

Usually pleased with the experience here. Doctors and staff are courteous and the kids are seen fairly quickly. Frustrated with our most recent visit. Hours are posted as closing at 8pm. We rushed our sick child to the office for his third visit in two weeks, and arrived at 7:10. We were told that we would not be able to be seen and directed to Secaucus. When we asked why their schedule showed an 8 pm close we were told they are working until 8 but no one will be seen after 7pm. Extremely frustrating especially when you have a little one struggling to get better and while the doctor is still on premise and you are in the office, you are told to go elsewhere. My recommendation is to go early and assume they are closed an hour earlier than listed. If you can't make it by then, save yourself some time and head to Secaucus.