Roberts Home Medical, Inc.

This company will lie to you about insurance coverage to trick you into ordering from them, trust me, it just happened to me! Two different representatives told me my insurance covered 100% of the cost of a cpap machine, then I got the actual bill.
1 8 years ago (04-05-2018)

Equipment is good ..If you can get it. Since the merger customer service is bad with no follow up to customer contacts. You simply fall through the crack. Forget ordering supplies using their auto resupply.
2 9 years ago (18-01-2018)

The equipment is good... And that's about the end of it. Customer service is SLOW; there was another representative I could clearly see sitting in the office with her cell phone phone in hand (texting? Angry Birds? I don't know....) who knew I was standing there waiting for service while the other rep was busy with another customer for half an hour. Not cool, ma'am... Not cool.
2 9 years ago (24-08-2017)

Got a knee scooter. Staff is friendly and took their time to make sure everything was good to go. I had to pay a $50 deductible but it was well worth it. Their phone system is a little of a pain but just select customer service and their very helpful.
5 9 years ago (02-08-2017)

Have had trouble with equipment, and Customer service was Terriffic, even on a Sunday! I hightly recommend them, and their equipment.
4 9 years ago (01-09-2017)