Rocky Mountain Coin

I stopped by while in town to see what sort of selection they would have and I purchased a nice little addition to my Gold and Silver coin collection from Rocky Mountain Coins. I was treated well and feel as if I got a fair price for what I purchased! Would reccomend, they have a nice selection!!

Update: Stopped in today 5/20, and the owner threatened me with physical violence. Other reviews here have stated the owner needs a therapist, and after my experience today, I can see why. I would no longer recommend going here. Original review: As a longtime customer, I’ve been asked by an employee to leave an honest review. As an artist, I stop in from time to time in search of oddities, interesting coins, and unusual jewelry. I don’t spend much, usually, but what I find are essential pieces of a greater whole. This is a family-owned business. As we know, there are two types of those—the ones that are great places to work, where employees feel appreciated and supported, and ones that are not. I have had nothing but lovely experiences with Kris, who I believe is the office manager, as well as a high-energy middle-aged man who was quite chatty, but in the best possible way. I’ve also had occasional courteous interactions with the security guard. Aside from them, I would describe the general feel of the place as paranoid and suspicious of everything and anything. In my most recent visit earlier this week, the fact that I am a straight man with nail polish made one of the salespeople deeply uncomfortable, almost fearful. I think that speaks volumes. I’ve observed that employees are not allowed to use the cash register or handle money, which is idiosyncratic in a store that almost entirely sells used money. To me, this suggests a lack of trust in employees to do their jobs. I’ve noticed that the owner an old German man in his late 60s to mid 70s tends to hover over the salespeople and office staff, sometimes verbally berating them in front of customers for minor infractions. In my most recent visit, the owner suggested that the salesperson Bill, I believe. Decent guy, as far as I can tell that had been showing me collectible silver items and catching up on each other’s lives, as you do in customer relationship building was wasting his time the owner’s, presumably bs-ing with customers when he could instead be doing his job. Which begs the question—as a salesperson, if his job isn’t to sell items to customers, then what is his job? How would his time be better spent? I’d love to pick their brain on that. On that note, I will say that each time I stop in, I leave with unanswerable philosophical quandaries. I rather like it, I think. Keeps me sharp. I’ve noticed that employees seem constantly unsure of themselves, which as a survivor of trauma myself, is telling of the day-to-day toll that a micromanager can have on morale and well-being. On the whole, it’s an okay store. Prices are often higher than the local competition, but they do have a larger selection. I can’t speak to the claims that the owner refuses to sell certain items to certain people, but I am also not a high-dollar customer, so who knows. Some of the people that work there are great. Some aren’t. But that’s true of anywhere. It’s my view that you should always take overly positive and overly negative reviews with at least a few grains of salt. Sometimes companies demand that family members post glowing reviews in an attempt to prop up a customer experience, that, if they had the capacity for self-reflection, may see that all is not up to par. Sometimes a company’s employees may be having a particularly bad day, and a customer gets the short end of the stick. I've worked in retail, so I know that customers can grind you down with repetitive questions until you're nothing but nubs. So, TL;DR: 3 out of 5. Could be better. Could be worse. You be the judge. Added a pic of an item I bought once a silver bird in the context of a larger piece.

I recently moved to the Denver area and visited this shop for the first time this week. I will say this shop is top notch. The best selection by far in the Denver area. I spent well over an hour here looking through material and walked away with dozens of coins. Bill was patient enough to follow me around the whole store and show me tray after tray of coins. The plexiglass is a bit of an inconvenience for operating the rotating cases, but Bill did the honors and helped me view those too. Got to meet the owner and a couple other staff members. All were so friendly and helpful. Best of all, they are no nonsense. They price things fair, so you know where you stand and don't have to do the whole song and dance. I'll be back time and time again.

The woman that helped me at the counter was extremely nice but we were interrupted by a very rude guy that did even give me a chance to explain that I wasn't selling the coins I brought in , I wanted them certified and sealed. I couldn't believe that he didn't have the common courtesy to even ask what I wanted , so I had the very nice lady pack up my coins and I left.

Absolutely terrible service. They said my silver was fake when it's 100% not. They didn't test it. Just looked at it and said no. Went down the street and sold my silver at a much more friendly place. This place is terrible. Responding to their complete BS response. What are you even talking about scrap silver? You are literally lying. What you're saying is not what happened at all. This place is terrible and the service is a joke. Then they try to make me sound bad? Shame on you. I feel sorry for you and anyone that's forced to be around your callousness

Some of the worst service I've ever experienced. Didn't even treat me like I was human. I felt like I was invisible when I walked in. Then treated very badly by the staff. There are plenty of other places to go around here. I highly suggest not going here

Best coin store in Colorado. I’ve bought thousands of dollars worth of coins from them. And I’ve yet to come across a coin where I feel it’s been over priced, and in a lot of my purchases I believe I’m getting the coin for less then what it’s worth.I truly feel like I’m getting the best deal around better then all the other stores and eBay. The staff and owner are very nice a helpful and will also educate you on things to look for so you don’t get ripped of plus they have the best collection of coins I’ve ever come across.

Decided to drop in and buy some sliver today! They definitely have a huge selection.

Love bringing my boys here. Keep up the good work. From Kansas

I bought a $2200 dollar coin from them that they said they’d ship to me to save me on taxes. The post office they took it to was a rinky dink drop off location where my product sits and hasn’t moved in 8 days. They’ve done nothing to help resolve the issue after 2 phone calls, even got condescending on the last call. I opened up a claim with the USPS to find that they lied! These people are shady! Once they get your money it’s your problem; not theirs. Back to the drawing board on finding a trustworthy LCS to do business with.