Reviews
I normally love this place. They have a lot of little things I need, plus their baked good are always awesome.
This one star is just for the experience I had yesterday, and nothing else. It‘s important enough for me to write this.
I walked in yesterday, it wasnt busy. I asked the girl at the counter for a gluten free brownie and I bought that and a vanilla almond milk single serving size. I walked out, and I took one bite and instantly realized she did not give me a GF brownie. I felt it . I knew it . I walked back in, shocked, appalled, telling her Is this a GF brownie??? and she was like “no it’s not not?” So I told her “oh no, i already took a bite” and I’m not sure what was going through her head, but she was like oh if you took a bite I’m gonna need to charge you again.. and there’s a price difference. and she charged me a 50 cent price difference. my girlfriend paid for it because i had walked away by this point to avoid screaming at her.
she didn’t once acknowledge that she just hurt me by giving my something i’m allergic to. she didn’t once say sorry. she didn’t once seem concerned. there was a worker next to her who overheard and also didn’t seem concerned, didn’t even look my direction.
y’all know that if you market things as gluten free, you NEED to have knowledge on it? i was in severe cramps for hours. had i not felt the texture difference (they look exactly the same) and i ate the whole thing, i would’ve had to go to the ER and you guys would have been totally responsible for it .
i wouldn’t have been so angry if i at least got an apology. a “oh no, i’m sorry, are you going to be okay?”
i 100% always specify gluten free, ive lived this way for a very long time, and this is the first accident i’ve ever had. a damn shame. you just lost a customer.
1
7 years ago (29-03-2018)
Friendly and knowledgeable staff and great selection of organic products!
5
7 years ago (30-04-2018)
A pleasing little health-food store, in my opinion.
After dropping into Sai's secretive nook off 31st, I was delighted to find a good, well-rounded selection of various organic fare, along with some extras such as protein powders, smoothie mixes, etc. Plus, there was brewed coffee available in addition to a big cooler of drinks. I easily found what I was looking for, and once checked out by a friendly and fast cashier, I was on my way -- success!
Much thanks to everyone associated with this business. Keep up the good work :)
5
8 years ago (04-04-2017)
Good small local organic store with friendly staff.
5
8 years ago (21-07-2017)
Fine store, excellent selection of organic vegan items. Friendly staff.
5
8 years ago (12-05-2017)