Scenic Route Bakery

Very bad service here. That staff is very rude and think a little too much of themselves. I was there with my friend and the two girls behind the counter were talking to some friends of theirs. Fine at first, but we kept waiting and waiting. They would look at us, they were very aware that we were there. I finally said something, asking if we could order. The girl acted like we were asking her to lift boulders. Heaven forbid you stop talking to your friend and do your job for two seconds. I don't need over the top customer service, but when I come to a place that is supposed to provide some time of service for their overpriced bad sandwiches, they can at least acknowledge customers when they come in, not act like they are better than them, and serve them instead of shooting the breeze with their friends. For the record, I stood there in line (nobody in front of me) for 15 minutes before they actually helped me. Also their coffee is bad and tastes burnt.
1 7 years ago (03-06-2018)

Scenic Route is a must visit for an delightfully delicious croissant that the flavor of which you will not normally find in our fair city of Des Moines. Staff is always friendly to me and my family. It is set in the East Village which makes it a great stop as you walk around to the shops on a beautiful afternoon!
5 7 years ago (30-05-2018)

A little too foo-foo...and i love foo-foo if it's about the customer experience. For example: we requested a sandwich with the Chutney on the side and we were informed they couldn't do that... apparently they prepare all the sandwiches ahead of time (for their convenience) and a special request by a customer is just not their thing. The bakery goods were dry (wheat bread slabs for my chicken salad sandwich and the cherry cheese croissant) and were just a little bit over-baked... It was okay, but I paid excellent prices, so i won't be back. I hope your experience is better.
3 7 years ago (16-01-2018)

Good cup of coffee. Friendly service. Fair pricing. Nice atmosphere. Clean and comfortable. Not overly busy on this visit.
5 7 years ago (18-04-2018)

This place is doing lots of things right. Great food and coffee. Counter service and usually an open table.
5 7 years ago (30-05-2018)