Reviews
Free vacuums but not as good as other ones. Small vacuum heads that are circular so can't get in hard to reach places. Put $1 +++ in machine for wipes and machine kept taking my money , worker realized and returned with some from inside. Free vacuums but not many as well, about 8 in total and sometime vehicles take up two vacuums leaving you to wait a while. Cashier inside was friendly, variety of snacks and Dr inks too
3
7 years ago (17-05-2018)
NO STARS: BROKE MY WINDSHIELD IN HALF, top to bottom. I filed a complaint the second I got out of the car wash. I heard and saw the glass crack as soon as the red "towels" came down hard on my windshield. There was a loud pop and I noticed it immediately. The manager and assistant manager were nice about it and were very quick to point out that this could be the cause of many things but they would call in the next day to three days. I never received a call. I did however receive a letter from their corporate office stating that this was not their fault and that "dispensing soap and water cannot cause a bruise or fracture"... obviously! It was the cleaning clothes that did this in the middle of the wash. I would come to this place a few times a year and I have friends who subscribe... they're all done with the company and poor customer service as well as lack of care for them causing damage to others property. They also stated that they "value our customers and give careful consideration to all customers problems" yet I haven't talked to a single employee live yet? All for a $369 windshield.
1
7 years ago (25-04-2018)
I am someone that uses car washes several times a week. This was by far the worst wash ever. I waited a few mins to get to the wash attendant which was good, BUT once I was there I asked for the exterior wash with the towel drying and interior cleaning, which is done in a separate bay that you drive to once you exit the wash. The attendant was not very friendly and said there was an HOUR WAIT! I said "AN HOUR!?!" He became more agitated and said, yes there are a lot of customers. I simply said, well you need to be able to manage the flow, it should not take that long to dry and vacuum. Being stuck in line headed into the wash I asked " How am I going to dry my car now?" The attendant said very cocky, we have blowers at the end of the wash. I laughed and said those don't work well ANYWHERE. Evidently they have no idea on how to clean a car, when I exited the wash my car was still wet and dripping so I had to use my towel out of my gym bag to towel dry my car. Had I drove off the water would have run and spotted leaving my car more dirty than when I went in... Sorry, but I have been to a LOT of washes an that one was the worst experience.
1
7 years ago (14-04-2018)
This was my first car wash in RI and it was great. Queue was too long, I had to wait for 30 mins for a car wash. I missed the last timing of interior cleaning due to queue. But good thing was they offer free vacuum and cleaning towels. So me and my wife, cleaned the car little bit from inside on our own instead of coming again and standing in queue next day.
4
7 years ago (01-04-2018)
Paid for the most expensive wash and then had to go get it washed again somewhere else!
Paid extra to get tire shine. I ended up with a few shiny spots on my driver's side tires and absolutely no shine at all on the passenger side.
Most paces spray your wheels with wheel cleaner before entering a wash. This place does not.
Most places have people that vacuum the interior, clean the glass on the interior and hand dry the car when it comes out. This place does not!
While they do have an area just after you exit the wash, where you can vacuum the interior and clean your own glass, I'd suggest driving to the car wash on Cowesett Ave instead. They will do all of the extra things that SrubaDub does not and it's cheaper!
1
7 years ago (02-05-2018)