Sears Outlet

Can I do NO STARS!!!!! Tempted to file charges of fraud. Went into the store and purchased a Fridge on 9/21/17 to be held for pick up as room had to be made to swap. Imagine my horror to go back on 9/28/2017 to have them attempt to give a completely different serial number, in horrible condition, They resold the Fridge I had purchased out from under me. Would not provide (said they couldn't as it was an outlet, forgetting there are 2 other outlets within 1 miles) a comprably conditioned Fridge. Only begrudgingly provided the refund. No wonder the company is going out of business.
1 8 years ago (28-09-2017)

Very friendly, greeting helpful place, i would like to mention the employee that helped me her name is dawn. But overall alot of deals and reasonable.
5 8 years ago (13-12-2017)

I had a wonderful experience I was greeted right away and helped to find everything I needed for my new home everything was very simple and I would highly recommend this store and the manager that worked with me Beth Sai to everyone I know. Thank you again for all your help. You went above and beyond to help me get the best appliances and pricing.
5 8 years ago (14-04-2017)

I got a dryer from this store which the price was good the guy who helped me get it in my truck was very nice but the woman who helped me was shady and then when I was cashing out I think she changed the price cause I watches her pocket money from the till so sad that stealing isn't seen
2 8 years ago (08-08-2017)

These people stink on ice. Bought a washer, never got a call for delivery. Emailed customer service twice. Got a call from a district manager Giovanni. My machine was sold. Got me a new one, different model. Got the machine, but couldn't stack the dryer. Delivery guys took our dryer away, and we needed to buy a new one. Ordered one, got the proper power cord and stacking kit. Went to store, saw them schedule the delivery on the sheet. No dryer arrived. Rescheduled, no dryer. Called to reschedule 3rd time -- they lost the machine! At no time was I called to be told that there would be no delivery after all. Finally got through to manager. She said, 'Sorry' but was uninterested in my experience with her store, or in finding my machine. Told by Giovanni they were reordering -- still no call, nothing! They took our money though. Ordered dryer 1st week of February 2016. Still waiting on 4/20. One star is too many, but they won't let you post the big fat zero they deserve!
1 9 years ago (20-04-2016)