Reviews
Lazy liars,
We held out wedding here. What we were sold and what we got were very different. To the point where they may have breached the contact. After saying that would buy the sashes we wanted, a month before the wedding they changed their minds. We pointed out it was in the contact and they agreed again. 2 days before the wedding they told us they were back ordered so we had to deal with what they had.
The linens on the tables were wrinkled. We complained and there was one woman trying to fix it but she didn't have enough time and it was not corrected. I'm talking wrinkled like the clothes I accidentally left in the dryer for a week.
Speaking of sashes, the ones they said we had to use, were not in enough quantity to be on all the chairs. They wanted to leave some of them without sashes. They eventually got more after I had to complain. They didn't tell us they were short, they were just going to leave it as is.
We were also promised a suite as part of our package, apparently a suite in this hotel means a full sized bed and a mini fridge. Very different than what I was sold.
We had to tell them the carpets needed to be vacuumed, even after that there were blue things from a prior event.
They didn't set up the tables how we discussed (there was a diagram) when we asked them to change them, we were told they couldn't because they didn't have enough people (two of us moved them ourselves)
For the champagne toast, they put champagne in my 10 year olds glass.
They took our engraved champagne flutes and can't find them. They them blamed us for setting them down on the head table..
The tell you to call them and then leave their phone of the hook.
The font desk was rude and unempathtic. Also they complained about their boss talking "like a woman”
Also, the coffee was terrible... To the point where I think it was a vat of instant coffee.
This is only scratching the surface. I have many more terrible things to say about them.
This place has no attention to detail. Everyone clearly hates their jobs. Do not do an event here, do not stay at the hotel.
Despite Season's best effort to ruin our day. We over came it and had a great time.
1
7 years ago (27-05-2018)
Went to this restraurant as an easy, nearby meal option and what a mistake. We waited to be seated for over 10 minutes, which should have been a sign. One server for over 10 tables and she had a poor attitude about the situation. Drinks took forever, food took even longer and wasn’t worth the money. Drive to the old port and get a real meal there.
2
7 years ago (12-05-2018)
Staff was nice but the food was 'eh' at best. I had the rotisserie chicken, with the rice pilaf and mixed veggies. The rice was ok but the veggies were clearly frozen peas and carrots that may or may not have been seasoned in the kitchen. The chicken was old, and you could clearly tell.
My friend had the 'Italian' seafood and that tasted much better. So if you're coming here, come for the burgers and drinks, but be cautious of the other entrees.
3
8 years ago (02-10-2017)
We sat at a bar table for over 10' with no interaction with a server. Asked a bartender and they insisted someone would be around shortly. Atmosphere was dead and the poor waiter was monitoring 10+ tables unassisted, decided to try something else instead.
1
7 years ago (18-02-2018)
Great bands. Try the pizza it's awesome.
4
7 years ago (16-05-2018)