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Reviews, get directions and contact details for Shake Shack

Shake Shack
"Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S."
Address: 154 E 86th St , New York 10120, NY, US
Phone: (646) 237-5035
State: NY
City: New York
Zip Code: 10120


opening hours

Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-00:00
Saturday: 11:00-00:00
Sunday: 11:00-23:00


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Reviews
Great burgers and shakes, lot of outdoor seating as well as indoor and nice staff. We had the chicken shack and the shack stack cheeseburger and shroom burger patties and both were pretty good. The Chicken shack while more expensive than McDonald's felt more tasty to me, but Chick-fil-A chicken burger is slightly better. We also had the black and white shake which was quite good and they allowed us to split it into two cups to share it.
Yummy!! Quick and great service! Friendly staff too. Our group had the Smoke shack burgers, chicken bites, Chicken shack sandwich and Oreo shakes and triple chocolate shake - all delicious! Not too expensive either!
Smells delicious as I get nearby. Staff is right there welcoming you in and keeping things in order which was nice. She’s taking to go orders or you may choose to dine in. Service was good. I really like the burgers here. Tried out their summer pina punch with hot honey chicken bites and some cheese fries. The punch was ok. The chicken was hot and crispy. Wasn’t as spicy as I was thought and you can definitely taste the honey.
Ah, beloved Shake Shack. A staple made popular. After ordering their plant based chocolate ice cream and their fries, i can honestly say it was super comforting. Their fries are not something you can find anywhere else! The customer service was amazing from the associate at the register to the associate making sure the establishment was tidy-he was even singing! Super cute. The actual atmosphere of this location is huge! They have an outdoor section and the inside has a massive ceiling to give a more open vibe. Would i come back to this specific location? Absolutely. Would i suggest it? 110% Vegetarian options: They now have vegan ice cream!
Great for a burger, vegan options are available shroom burger is delicious. You will be waiting for about 10 mins but the wait is worth it. Took the menu pictures in a rush, apologies
Love these burgers! They are small, but tasty. The fries are fresh and one of the best I've had. Our go to is the Chicken Shack and the double Shack. The outdoor area is nice with the birds pottering about. Bit of fresh air while you eat. Will definitely be back. It is definitely better that the UK version.
For a fast food neighborhood place, I give shake shack 5 stars. They make great burgers and shakes. They have patio seating off to the side. I'm a returning customer to this Shake Shack on 154 86th New York City
Came here for lunch alone. The food was very good, the cheesy fries were to die for. However, the staff weren’t all that friendly, I asked about the iced tea flavours as there was a board where it stated something about additional flavours, and the girl looked at me in a judgy way and said “it’s just normal iced tea”unless you order 50/50” - to which I asked back 50/50? And she just looked at me judgy again and said yeah and rolled her eyes? Anyway, I decided to go for the “normal iced tea” and it wasn’t good. The burger and fries were delicious though…
Love Shake Shack because their burgers and fries are filling but not heavy on your stomach. This location was also nice.Food: 5/5
Horrible service, cashiers arguing with coustumers, having a conversation between them not taking care of the coustumers. They even got muy order wrong and when I try to tell her she rolled her ayes and ignore me. Is there any manager? The food could be good but the coustumer service is horrible. The ticket dint even has the name of the cashier but anyway both of then were arguing with costumers, I really hope this review help you to improve your service.
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