ShopRite of Christina Crossing

So they fire all the cashiers to install all self checkout.... Then shut down all the self checkout lanes... And only have a couple open with cashiers to check you out... Im confused.... Now you have to wait in a long line or behind people with huge carts... Because none of the self checkout lanes are open.... Then you have to wait in line to have your receipt checked at the door... Because they dont trust you to ring yourself up.. or the cashiers who ring you up... All the beef was outdated but not marked down.... Store was pretty clean... Somewhat stocked... But this store is going downhill... Not to mention they have cheap paper bags that rip.. and charge you for them.... Or you just have to walk out with a cart full of stuff and no bags... They should at least provide courtesy bags when you spend a certain amount

Ugh…I have shopped here for years especially after they remodeled several years ago, but recently this store has slid downhill rapidly. From the new checkout lanes half of them closed with only self-service to the new security checks of your receipts like a W*****t to the surly customer service managers who aren’t interested in issues or feedback, G***t down the street or the new forthcoming Weg**n’s will be my new go-to stores.

Google and online should match up with the stores hours. I traveled to DE and I came at 10:03pm to the store to pick up a few items… the workers told us the store was closed however, other people were let in the store to shop, as well, there were at least 6 people still shopping for items. The lady kept telling us they close at 10 not 12am. If so, why were they letting people in? I went to check out my few items and was waiting behind another customer, I was told by the attendant at the front of the store I couldn’t use that lane because it was closed mind you stood there at least 3minutes The other lane had customers with a cart FULL. I proceeded to get water and when I came back she opened the new lane and let another customer get in front of me…. Will not be returning if I get the chance… do better. And don’t get mad the customers are taking long IF YOU LET THEM IN!

The customer service is terrible.The manager is super rude not only to customers but employees as well. There are rodents in-between the food stock and no ones does anything about it. Self-check outs aren't even self check outs anymore and you have to waste so much more time.

One of the rudest checkout agents I have ever encountered is in the Christina Crossing Shoprite. We had been in her line today with a full cart for at least over a minute when the cashier looked up at our cart, being quite full, and left her register to walk towards us, shaking her head as if to say "oh no", and pulled the "closed" chain across the lane RIGHT IN FRONT OF US, with no explanation or apology. Then she went back to her register, with the open light still on, and resumed checking out the customer in front of us. So we were forced to then change lanes and start over in another line. This is about the rudest treatment I have ever experienced in any store ever! For reference, this happened at 3:13pm today, 1/8/23.

They had no carts or baskets when I came in. When I went to check out the line wrapped around to the freezer section.

Horrible experience every time I go to this store. From bad customer service to equipment not working properly so can’t perform certain tasks!! Why shop somewhere when they can’t even maintain their own equipment. Look at the photos and you’ll see the tv display for the deli isn’t working and that’s because they either don’t want you to know the pricing or they don’t want to fix it but they can sell tvs though!!

This review is just based on a visit during the week to grab food from the salad bar and hot bar. I do love me some ShopRite. I was excited to check this location out by my work. Parking was a bit of a pain, but not bad. The store is very nice when you walk in. The hot food bar looked like it needed help, but I got some of it anyway. The salad bar was a bit better. When I got back to work, something tasted funny. I ate it all and was fine. I will be skeptical of I ever go back for a second try.

I love this ShopRite! First real grocery store within a 2 mile radius from me. Clean. Security is on point. •Shampoo’s and conditioner by OGX. Coconut Oil being a great sent choice. no Animal Testing •Mrs Meters Clean Day Lavender Sent, Plant based ingredients. The most amazing smelling cleaner that’s ever crossed your nose. Concentrate, a few cap fulls go a long way. no animal testing Chobani Yogurt Vanilla flavor! I add honey granola and fruit, either blueberries or peaches! They have such a great selection of vegan and vegetarian food. Here’s a list of these foods you can find at shop rite. I find them to be less expensive then Trader Joe’s.

This store used to be quite good - even through the height of the pandemic. But it has declined majorly in the past year or so. I like the food choices that ShopRite offers, but everything else about this particular store makes shopping here a major drag. For one, the people that shop here are largely rude and entitled - parking in multiple spaces, leaving carts everywhere, and with lots of misbehaved children. I could put up with that if it weren't for the fact that the staff are perfunctory at best and can barely be bothered to lift a finger. But the straw that really breaks the camel's back is the checkout experience. I thought that when they switched to all self checkout, it would speed up. Instead, it's slower than ever because so few lanes are ever open - less than half at any given time but often less. Even in the express area that has long been self checkout, fewer than half of the registers work or are open. It's beyond frustrating. Suffice it so say, once the new Wegmans opens, I doubt I'll ever be back.