Sibley Memorial Hospital

The environment here is very good. Every staff member is very enthusiastic and patient. My little baby was born here. I am very happy to meet the professional team here. Although there will not be too many such experiences in life, but With such a small chance that you can meet such a good team, it means that the staff here are of a standard at all times! My wife has always been in the maternity department at Georgetown University Hospital, but at that time there was an emergency, there were no beds there, so I was forced to transfer here, so we were not familiar with this place from the beginning, but the quality of medical care here is still impressive. I am very satisfied and amazed! Thank you to all the medical staff who serve us, as well as our chief surgeon, Dr. Green!

This hospital needs to be seriously investigated for negligent patient care and no standards of cleanliness. This is a liability and I wouldn’t be surprised if they’ve been sued for negligence in patient deaths. I will be contacting more people because of this. Took my friend to the ER because she was having extreme abdominal pain that probably occurred because of a gluten allergy attack. The staff kept asking if she had drank or smoked weed recently, probably trying to really push to see if it was just a hangover. The staff was extremely rude and aggressive and caused her even more pain at times. The ER was less than half empty when we were there but somehow they took 2 hours just to give her an IV. As they were getting blood samples I guess the phlebotomist was too lazy to get a separate cart so she just used our table with all our personal belongings on it to do her blood work. The picture shown was AFTER the lady took the 4 blood viles off the table. She looked confused and didn’t know which vile went in which bag , and even got BLOOD on the table near our stuff!! Didn’t bother to clean up the spilt blood. I had to wait another hour just to get somebody’s attention to ask for gloves and wipes to clean it up myself. After 3 hours, and complaining about 2 or 3 times, they gave her morphine. Still rough and aggressive. We were fed up and just told them we wanted to be discharged. We waited another HOUR AND A HALF. At this point we’ve been in the ER for 4.5 hours. Nothing was done. Nobody was helping. Still haven’t seen any doctor. We pulled out the IV ourselves and walked out and went to another hospital. Wasted so much time and actually caused more pain. Please don’t come here

I’ve always had positive experiences at sibley but not this time. I’ve been sitting in the er for 9 and a half hours. I’ve had my blood drawn and and IV put in and left to sit in the waiting room this whole time. I am an amputee amputation done at Sibley and I have an infection. I was admitted last week for 3 days for IV antibiotics and sent home with 5 days of oral antibiotics even though I told them I cannot take oral. I vomited the oral antibiotics for 5 days and am back at the hospital because my infection is still there. Everyone that came into the er after me is gone. They say they are going by acute cases but leaving me in the er for almost 10 hours and counting makes me feel like I don’t matter. I’m extremely upset and feel neglected.

I have mixed feelings about what I just experienced at this ER. I felt bad for the staff members who were yelled at or disrespected by patients who were in the waiting room. However, after waiting for about 6 hours, I started understanding the frustration. It 6 hours to get sent back to “Fast Track” and then 2 hours before I was seen by anyone at all. When I went out to see the PA and ask when will I be seen she explained she’s doing the best she can and she will see me soon, but she didn’t say this kindly. The staff overall were kind but all of them seemed to be working in a very toxic environment. Some of the patients were extremely obnoxious and you couldn’t do anything but try to ignore it. I’m also not very confident in the diagnosis I was given. In total, I was there for 9 hours to basically be given motrin. I don’t feel better at all, I actually feel worse and expressed this concern but I was also ready to go. I would not come back to this ER. I can’t speak on other departments of the hospital.

Used Sibley twice in the last month and have been shocked and disappointed with their service. The first visit was for Emergency Room care after a fall. I am 80 years old and fell on the street. Arrived at 4:30 pm and left at 10 pm. My wounds were never cleaned during that time. I had a broken elbow; swollen knee and really cut up face, Second time was for my husband’s pre op tests. Arrived at 9:45 and we are still waiting at 12:10. No communication just a jam packed waiting room. Johns Hopkins should be ashamed of this facility. I notice that they do not send out service surveys and it is clear why the do not.

The staff at Sibley especially 7west, the psych department are some of the best people I‘ve ever met but how the hospital handles you once you are out is cruel & unethical. TLDR; I was involuntarily committed under false pretenses & now owe $4,000 without any of the discharge resources I was promised. I was involuntarily committed to 7west. They tout themselves as only being voluntarily. This is not true. The woman at the ER said “you can either go voluntarily or we can call the police, which would be ugly, & you’ll go anyway.” I told her I couldn’t afford it & she assured me it would only be $15, showing me on her screen that that is all I would owe. My actual time at 7west was great. The nurses are amazing. It was very healing. I was promised they would set me up with a therapist & a dietician upon discharge. This did not happen. I was prescribed two medications I did not know anything about & 2 months later, still no referral. I called the number listed, which should have been for the manager Ivy. Someone from an entirely different department picked up to tell me that, on my discharge plan, it literally just said “call your insurance.” It’s been 3 months. I paid the $15 & I have just received a bill for $4,000. I cannot pay $4,000 & I told them that but they said the same thing, call your insurance but this is what you owe. I was not given a choice. I missed work because they told me I could not leave. For a week, I was not allowed to use plastic knives. Then I’m pushed out to set up everything they said they would & also I owe $4,000??? Y’all are unethical.

I’d heard good things about Sibley, so I decided to make my first visit because it is close to my house. Worst mistake…and I’ll NEVER go there again. Waited seven hours and never saw a doctor. The waiting room wasn’t very clean. The facility is old and in desperate need of renovation. The staff seemed to operate with very little sense of urgency although they were nice and pleasant. An elderly homeless man was left on the floor while we patients helped him up and back to his wheelchair. We called for help and no one came. I should have left sooner, but we kept hoping we’d at least see a doctor. At hour seven we left with our test results and drove 20 minute to Inova Fairfax. Within 10 minutes my daughter was seen by a doctor, comfortably nestled in a private room, and they reviewed her test results and ordered more. The quality of care was night and day. I’m embarrassed that DC thinks Sibley is what its residents deserve. And as a Black woman it broke my heart even more that the majority of the patients at Sibley were also Black. DC deserves better.

My husband was a patient at Sibley this summer-came in through the ER and then was admitted for several days for antibiotic IV. He didn't have many good things to say about this whole Johns Hopkins experience but made a point of saying specifically that it was the worse food he ever ate and the worst bed he ever slept in. Since his release we have of course like most people have had to deal with some subsequent bills but I must tell whoever does the billing for Johns Hopkins is TERRIBLE! They have things like the operating room and recovery room on the bill and he didn't even have those services while hospitalized. And there are charges for thousands of dollars for those services with no dates included. What is going on with this place!! Two stars because he was one of the lucky ones who didn't have to wait too long before being helped in ER and they were nice in the ER!

My wife and I delivered our baby here and it was mostly a good experience, but with one major problem. Sibley has a cruel and inhumane policy allowing only one guest visitor in the post-natal room, and as the father, I count as a guest. This prohibit me from being in the room when my mother met her newborn granddaughter. Sibley is still enforcing Draconian COVID restrictions in September 2022 when most of society has moved on. My mother is staying in our house both before and after our hospital stay, so this policy is doing nothing to prevent the spread. I would rather see my mother's face when she meets her granddaughter. End the madness, Sibley.

My both sons were born here. I can't say enough good words about this hospital, specifically Labor&Delivery Department. I loved my birth experiences both times and I highly recommend this hospital to my fellow future mamas. Thank you, Sibley!!!