Solhaus Apartments + Tower

I've had a really good experience with Solhaus. The staff are incredible and very responsive to residents' needs. Safe building, pet friendly, good location, clean and functional common areas, and tons of natural light from the windows. Overall, a great place to live.

This is a wonderful place to call home. The apartments here are just gorgeous. Free internet, and I love that each unit comes with a washer and dryer.

I love this apartment! Close to train, restaurants and shopping. Safe building, Printer snd fireplace in study lounge, responsive management. Worked to get me settled during a personally difficult time. Phenomenal!

Apartment is low quality for price paid. There was ton of moisture in our apartment. The windows would sweat all day long. Managements solution for that was for us to continuously wipe down the windows, which didn't work. That lead to mold all around the windows, which is gross. There were multiple times when management entered our apartment without giving proper notice, or any notice at all. Twice maintenance came to our apartment to do repairs, when neither my wife or I requested work to be done. I called and asked them to explain why they were in our apartment and management couldn't give us an answer. We had an issue with out fire alarm where it would not stop beeping. Later in the evening we called the emergency line and told them about the issue. No one should up and the firm alarm beeped all night. Someone came later the next day and replaced the firm alarms. About 2 days later, the fire alarms started going off again and we called the emergency line. Luckily we were able to turn it off ourselves because no one came or followed up about our call. Three weeks later they came by to see what the problem was, so that was pretty strange. Individually, these things may not be a big deal, but this stuff happened frequently, which is frustrating. Take the review for what it's worth, but Solhaus has easily been the worst apartment I have lived in. I know this wont be posted by Solhaus, so I will make sure it gets to other public sites.

Can never seem to get ahold of a leasing agent, have been hung up on once and asked to call back later for the last 4 days

My fiance and I had a great experience at Solhaus Tower. For the most part we worked with Shelby, the Community Manager, and she was great! She was always very welcoming, friendly and helpful. Any time we had any concerns she was willing to listen and come up with the best solutions. On top of that, the apartments are gorgeous! We absolutely loved the wood flooring, huge windows and stunning kitchen. I would highly recommend this community to anyone looking to move to a great apartment building in Stadium Village.

We have lived here going on 2 years now and since new ownership has taken over, there have been many great updates and improvements. The lobby received a whole new look and now has printer access and an updated coffee bar. We are on a college campus, that is necessary. The outdoor patios also received more usable makeovers, with a privacy wall for the one that shares the fireplace with the lobby, and a whole new outdoor cooking space with an outdoor heater on the second floor. This is Minnesota, and without heat it would not be usable most of the year. In unit we’ve had new thermostats put in which you can control with your phone no matter where you are. There are also new lockers for amazon packages which is convenient when you work and aren’t home to get them. The downside is there is not a lot of outdoor space nearby. We have also had a good experience with any maintenance issues being resolved quickly.

As a former leasing agent, I recommend steering clear of this community. The residents are great, the office staff is friendly though scarce. The management company/ownership Trinity Property Consultants is AWFUL. They recently changed the format of the building to renting by the room. In doing so they offered the leasing staff ZERO training. I only found out we were making the transition because I was CC’d on an email about it. Their transition period took 2 weeks longer than we were told. Make sure you get everything you are told IN WRITING. The Regional Manager, Toni is known for her use of people. She uses you for what she needs and then gets rid of you. She verbally offered me a bonus to stay after my manager left abruptly, but never gave me the requirements to meet to receive the bonus. Instead of apologizing for a miscommunication or lack there of she called me a liar. She also told me I had no “moral compass.” Fortunately, I left the company on my own terms. The corporate ownership wastes SO much money on a regular basis. I cannot tell you how many expensive “upgrades” were made which only cost them more money. Like when the “Green Team” installed new, low flow faucet aerators. 85% + of them completely cut the flow of water off after a brief stream of water. They call it a luxury building, but it’s full of IKEA fixtures. They spent tens of thousands of dollars to fix the key fob system. Come to find out after the install the new system is not even compatible with the main building and garage door key fob readers. Residents should watch out if you ever make a mistake in entering your account numbers to pay your rent online. One mistake and you and all your roommates will only be allowed to pay by Cashiers Check. The ownership/management is so far out of touch with the market, the current residents, the on-site employees. Trinity Property Consultants has missed every opportunity to capitalize on their purchase of Solhaus since they purchased it back in December of 2017. Since then, they have yet to replicate what the previous management companies always did: fully lease out the property at 100% occupied. They have barely hit 90% occupancy and the current residents are fleeing faster than Trinity can even staff the property.

Apartment was great with decent amenities. Management changed twice while I lived here and was terrible for any problems or maintenance. Move in day was a disaster showing up to a filthy apartment. Their system was literally a white board that they had written the wrong week to clean the place. Clearly hadn't even checked the apartment after the previous residents moved out. Prices were extremely high. Location was great.

My boyfriend and I have lived in Solhaus Tower for two years this coming August. Overall, it has been a fair experience in which our expectations were met as far as housing in such a price point and location would be, but there have been a few downsides I'd like to disclose to any potential renters. Pros: - Management is and has always been friendly through and surprisingly consistent. The same guy has been here through three different management companies, ever friendly and accommodating, if not here often. - What little I ever see of our poor overworked maintenance man is friendly and open. - It's very quiet aside from the traffic, screaming children in the childcare next door, and construction. - Our South facing windows grant large, beautiful views, and our plants thrive in the constant indirect light. - I've felt fairly safe here, no drugs busts, rowdy evictions, angry tenants, etc. Cons: - Management has changed three times since we moved in, and my information was lost at some point. I no longer receive communications from management through phone or email. I have tried to rectify this multiple times in person and through email to no avail. - The only way we can contact SolHaus is through a call center with no direct line to maintenance or management. This could be a real problem if there was any life threatening emergency. A pipe burst in a stairwell one night, setting off the fire alarm, and the tenants had to let the firemen in to address it. No management came in the forty five minutes we sat with other tenants on the ground level. - The construction quality of this building is not what I would have expected given the rent we pay, but it seems to be very consistent with these newer buildings. I can feel the building settling, and for several months, our bedroom door would not close all the way. We had to talk to maintenance about fixing our front door at one point because we couldn't lock it due to settling. Our floor is not flat, and the doors for the first year and a half would not stay open. You can see the bow in the ceiling when you are in the stairwell. - We've found maintenance to be very spotty about getting things done, likely because it's spread so thin. The sink has been leaking for at least the last eight months when we turn it on. We put in a maintenance request, and were told by our one maintenance guy who it seems by himself has to service our 75 units that he didn't have the budget, and to tie a rag around it until he could fix it later he said this months ago. He said this is happening in many of the units because the sinks are low quality. They went through and installed a new shower head recently, and water pressure changed throughout the apartment, but never did fix that leaky kitchen sink. Our bathroom sink water now barely dribbles out. Our dryer's on button has been broken since last year, and our smoke detector has been our of batteries and we are both too short to reach to put it back up. We put in requests for both of these, and have never had the issues fixed. - Issues outside of the apartment also take a very long time to fix. Sprinklers broken, key enabled doors that just wont open, and the garage door gets stuck up fairly frequently. When stuck open, it sounds an alarm constantly until closed. For hours. - Our water/electric/heat bills doubled this year despite us using less energy than last year. They recently installed new thermostat systems as well, but we only saw our bills increase. Perhaps shotty construction around our windows is to blame, we're not sure, but it is frustrating. - The windows in all their glory catch a lot of heat. The apartment gets to 80-90 degrees even in the winter, and opening the windows gives little relief. AC has to be run constantly in summer to keep us at 79-80 degrees inside with blinds half closed.