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Reviews, get directions and contact details for Sound Sensation

Address: 68 Auburn St, Auburn, MA 01501, USA
Phone: (508) 832-6800
State: Massachusetts
City: Auburn
Zip Code: 01501


opening hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 4:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed


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Reviews
I was referred to them as I had a car stereo that needed install. I went there by appointment to see if the stereo I had could be installed in my truck. Well let me tell you. They were AWESOME! Not only did they let me know it could be installed, they did the install at the same appointment. The guy working the desk (I think was the owner) was incredible. Very knowledgeable, friendly, and super honest. He didn't try to up sell me anything. I thought one of my speakers was blown but they listened/tested it and assured me it wasn't. I bet 90% of other places would have said Yes and charged me for new speakers. The tech doing the install was nice, professional and knowledgeable, as well. Also, while I was waiting, the owner was showing another customer some speakers and a stereo. I believe he sold him what the customer wanted/needed and not just the most expensive equipment. I was blown away by this. I am happy these types of honest people and businesses are still around these days. Needless to say, I STRONGLY RECOMMEND them!
5 7 years ago (11-05-2018)
Had a remote start installed, appointment was easy to setup, staff was friendly & professional, shop was well kept...price was right. Seems to be a clean professional install, remote start works as it should. What more can you ask for? Also liked how they actually walk out to your car with you and demonstrate/explain how it works.
5 8 years ago (16-12-2017)
Shop is clean and organized. Staff was extremely helpful and professional while they did a dual headrest DVD install along with wiring a dash cam for me. Great work!
5 8 years ago (19-05-2017)
Scott did an AMAZING job on my Lexus. He put in a full JL Audio system (JL Audio C5 front and rear, JL Audio RD900/5 amp, JL Audio Fix86, and JL Audio 12TW1 12" ported box). No one takes more pride in their work than he does. He did a full consultation with me prior to make sure he knew what I was going for and wanted/needed. He NEVER sold me, he was just interested in what I wanted to get from a new system and we talked options. I was overly impressed with the job itself and the attention to detail. Everything looked incredibly professional, was lined up and center perfectly, done with care and thought, and expertly installed. I did have a problem with one of the tweeters, and just a quick call to Scott took care of it, he got me a new one via JL Warranty, popped it in, and I was on my way. So not only are you getting a top tier professional job, the work is backed by Scott who will absolutely take care of you. He's a great dude and someone who I'm glad I got to meet through this job. HIGHLY RECOMMENDED!
5 8 years ago (11-08-2017)
I tried to change the battery in my remote starter key fob and totally broke it. I had it installed at best buy many years ago. I called them regarding fixing it and they quoted me $40 for the fob and $60 to 'sync' it to my starter (and that it would take 1/2 and hour to an hour to do... yes, I know, that sounds crazy). I took my car to Scott at Sound Sensation and in maybe 2 minutes he had soldered my fob back together put in a new battery and only charged me $2.50 for the battery. Super knowledgeable and friendly and not looking to screw people over. I like this guy. You should too !!! I would give him more than 5 stars if that was an option.
5 8 years ago (09-03-2017)
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