South Paws Veterinary Surgical Specialists

This facility is the most compassionate group of surgeons and staff. I took my dachshund in yesterday afternoon due the loss of use of his back legs after two weeks of steroid, etc to try for non surgical healing with my local vet. They did a CT scan and was going to do surgery today for a herniated disc. Surgeon called me last night and said he did surgery right away as he was concerned about our dog losing further function. He was so compassionate and caring. I couldn't be more pleased with South Paws. Thank you, thank you for taking care of my fur baby.
5 7 years ago (13-04-2018)

Dr. Bob Hancock and his team at South Paws are the best. My dog had a joint tumor/mass and Dr. Bob did the surgery. So impressed with his knowledge and expertise and the results of the surgery & therapy he and his team performed... Just step inside the doors of this facility and you know it's not just your everyday vet. They have an incredible process and staff to care for your animal and their therapy program is incredible! I highly recommend South Paws and Dr. Bob Hancock! You won't believe the service you receive and the care for each patient is fantastic! It is obvious every team member loves what they do!
5 8 years ago (23-10-2016)

I took my rescue baby to South Paws after a very "well-known franchise" Vet Clinic, in Metairie, LA literally "kicked us to the curb" with a dying dog! My dog had lost his back legs. Over 4 days, my personal Vet communicated to this franchise surgical clinic that my dog's spine swelling had subsided, and he needed surgery ASAP to replace tissue that had slipped and blocked his spinal cord signal to his rear legs, as well as the payment check arriving ASAP. They were FULLY AWARE that my dog had been 4 days with this injury, and needed surgery immediately to have any hope of surviving and regaining the use of his rear legs! I advised that I had sold stock to pay for this surgery, and a check was arriving FedEx in 3 days as promised 4 days ago. I even provided proof of the payment arriving. The vet said it was VITAL that she prep for immediate surgery. While she went back to scrub, the Receptionist approached me and said I would have to LEAVE IMMEDIATELY if I was not able to pay for the surgery THAT MOMENT! I provided a telephone number to verify that I was receiving a $3000 Cashier's Check to pay for the surgery as fast as available. She then charged me for a Vet exam and Office visit, and asked me to leave with my dying dog. When I asked what would happen to him if he waited 3 days for the check to arrive for the surgery, they advised he would probably die, and they would be more than happy to dispose of his body! I left with my dog, and sat, crying hysterically in my car while frantically calling every Vet listed on Google in the area (I had just moved there 1 month prior, and was not familiar with all the Vets available to me.) Two hours, and after contacting 8 Vets in the surrounding area, I was finally advised there was only 1 Vet qualified to do this type of surgery...Dr. Bob at South Paws Veterinary Surgical Specialists in Mandeville, LA - approx. 40 minutes away. When I called and explained my situation to the receptionist, she stated, "Bring him here...Dr. Bob will take a look at him, and I am POSITIVE we can help you out!" I found my way to South Paws, Dr. Bob examined my dog, and Dr. Bob looked at me, explained he understood my situation having just moved to the area, got a new job, selling stock to receive the check to pay for the emergency surgery, even though the check would not arrive for 3 days, but he would do my dog's surgery as long as I promised to pay him when my check arrived! He advised he didn't know me, I didn't know him, but he was going to trust me that I was committed to give my "rescue" pup the best chance at a quality life possible, and he would do the surgery (which was needed IMMEDIATELY), but I HAD TO PAY HIM!!! I advised I was a debt collector for 25 years, and I had collected delinquent debt for Veterinarians before, and he could REST ASSURED I WOULD PAY HIS BILL IN FULL, as soon as my stock payment check arrived!!! Dr. Bob called me before I had even returned to my home in Metairie to tell me that Diego had come through the surgery successfully, and he felt his prognosis for a full recovery was "GOOD"!!! Diego DID regain full use of his rear legs, and 3 years later, he is a happy, healthy, shih tzu walking, running and playing with his little playmate (baby brother) Every Day!!! Words cannot express the way I feel about South Paws Veterinary Surgical Specialists, Dr. Bob, and their entire Staff!!! This group of people work at this organization for the LOVE OF PETS, and they work tirelessly FOR YOUR PETS, and their well-being! They do miraculous, state-of-the-art procedures to preserve and save the lives of their animal patients--that would have been a death sentence years ago! Dr. Bob and his Specialists perform miracles EVERY DAY!!! YOUR PET IS IN THE COMPANY OF THE MOST HIGHLY-SKILLED, LOVING, COMPASSIONATE INDIVIDUALS IN THE VETERINARY FIELD AT THIS FACILITY!!! As an animal advocate, I am proud to say I recommend South Paws with NO RESERVATIONS!!! Don't hesitate to use these Specialists should the need arise...YOU ARE IN THE HANDS OF THE VERY BEST!!!
5 7 years ago (02-08-2017)

Dr. Hancock did a TPLO surgery on my lab. After the surgery, I utilized the rehab services offered by his clinic. I could not be more pleased with the results. The entire experience was great. The ladies in the front office were great. The surgery went well and the rehab specialists helped get my retriever ready to resume training and hunting in 3.5 months. I highly recommend Dr. Hancock and his staff if your dog needs any surgery.
5 8 years ago (04-10-2016)

South Paws performed surgery on our dog and we continued going there for therapy about 10 times after the surgery. I already have and will continue to recommend them to our friends and family. They are just so awesome and were wonderful to work with.
5 8 years ago (07-02-2017)