Reviews
My wife's computer was running slow. Southwest Cyberport was able to take a look at the computer the next day. They quickly diagnosed it and fixed it for a reasonable price. We will call again when needed!
SW Cyberport has been my Mom's email provider for over a decade, and they've always provided GREAT customer service!
Joined a few years ago so that I could get good customer service and I've never been disappointed.
Awesome Customer service! 100% terrible Wifi and has charged twice on the first of the month Every. Single. Month. Glad that Starlink is now available in New Mexico Same price 10x the speed and reliability
They have provided consistent, quality customer service for the couple of years that I have had internet service through them. Absolutely no complaints; calls are answered promptly, issues are resolved quickly, and they provide a variety of services. Great local company! Update from 2022: Southwest Cyberport still great. One of their employees even called to see if I was okay after a couple statements got returned due to a mail issue
Southwest Cyberport may be the very best run company in New Mexico! Everyone there is both remarkably helpful and knowledgeable. Having their servers on site gives them a tremendous service advantage. For big or small needs, they are able to respond so quickly. Without reservations, I give them the highest recommendation!
Best ISP I've ever used! I finally got fed up with the likes of Comcast and CenturyLink with their dreadful customer service, greed, and incompetence. I switched to SWCP and used their service for several years without any problems. Yes, I paid a bit more, but it was worth every penny because I got what I paid for. There is virtually no hold time when calling customer service. The staff is well-trained, intelligent, polite, and local. They never once raised the price I was paying. I was heartbroken when I had to move out of state and had to find a different ISP.
Great provider! Fast better DSL service at the same cost as direct from provider. NOTE: call, do not drop in. They are very responsive by email or phone, but several people are working from home because of pandemic restrictions.
I’m a current employee. It’s great company to work for, and even better colleagues to work beside. Every one is extremely knowledgeable and professional. We’re Albuquerque’s premier Internet Service Provider. From PC repair to Web Hosting, we even offer consulting services. Call us if you have questions about what we have to offer! #SupportLocalBusinesses
These people are great! I have been using them for about 8 or 9 years now. Their web hosting is super reliable and they are always available to answer the phone when you call and they provide great customer service. And I want to throw a plug out for their newsletter that is delivered in physical paper - that thing is awesome. Most companies email out a monthly newsletter, but put very little thought or effort into it so I never read them. But, the monthly newsletters that SWCP sends out are really insightful, well researched and well drafted, you actually learn something with them - they have the best newsletters that I have ever seen.