Everyone was professional, helpful, and timely. But the phone prepaid site is terrible. I could never get a real live agent. All I could get is Chat. I don't do well with Chat. I get so frustrated, that if I didn't get such good monthly rates, I would change phone providers.
Getting a new cellphone should not take so long. I waited over 30 minutes to be helped, only to end up leaving before I could be helped. I don't need a new phone but was shopping for a new one. Iphone 13 was my first choice. Maybe I'll try again another day or maybe a different carrier. Terrible experience!
Great experience. Today was by appointment only but my sim was doa. They helped me anyway. Thanks!
This Verizon has some really nice employees. They were patient and very helpful
Alpha, Business Customer service specialists is awesome. Very helpful in all of our business needs.