Reviews
Super central location and fast service. There’s a large central table with able 12 seats and smaller tables along the sides. It’s inside of the hotel, but also desperate because you don’t have to go through the main hotel lobby. It looks like they used an old hotel office to build this Starbucks because they left some old mailboxes on one of the walls which give it a pretty cool vibe.
This Starbucks is great... located around back of Trump Hotel it is tucked away with a group of workers that are kind and considerate. I had a bad experience at Starbucks Union Station and this Starbucks total redeemed my feelings. I would recommend this Starbucks to everyone. I ordered the Black Tea Lemonade and wow it hit the spot.
Went here around 3pm on April 1st, the staff must have been fooling around on purpose because everyone and I mean everyone was waiting at least 20 minutes to get their orders screwed up, it was not busy either. The staff was very disrespectful and rude, I think they must've been on something. It was shocking that they were employed by Starbucks at such a good location. Ordered my beverage at 3pm and got it 20min later.
The cafe is clean and modern furnished, the staff is okay except of the loud rap music. Doesn’t fit well to the Starbucks concept.
I come to DC once a year in January, but this was my first time to stop at this Starbucks. It was amazing!! It was a very busy day and yet all the employees were friendly and efficient. The sweetest, most friendly was Chance at the register! I had watched him take order after order with the most beautiful smile on his face! That is great customer service from a genuinely wonderful person. I told him so when it came to my turn. We visited quickly, took a great photo and I will absolutely be back next year on my visit back to the city!! Keep hiring young men like him!!!!! Let him know my "Mary The Queen" Starbucks cup will sit on my desk at work!
Very friendly and attentive staff. Upon arrival we were greeted by this lovely feature.
This Starbucks is the best one I've ever been to. It was so relaxing to sit inside after a long day, and Breezie the store manager is one of the kindest, most pleasant people I've met in D.C. We really enjoyed talking to her, and the coffee was great too!
We stopped in for a quick eat - and ordered to go. It wasn’t busy when we arrived. No line...does that even happen in a Starbucks. We ordered and 3 full orders - meaning 12-15 minutes behind our order were filled before ours was completed - we ordered pastries that had to be bagged and handed out at the front end...to go not even coffee or drinks?!!! It took three tries before they finished our order and in fairness they said the order tickets to pull didn’t print but still....we bought over $40 of pastries to go. It was the lack of consideration for the time waisted and lack of apology when we inquired three times as to what was going on with the order that earned them three stars.
Staff is always nice and greets me with a smile. Not sure why the bad reviews. Customers come in with bad attitudes.. 5 stars for them having the abilities to maintain a positive attitude when dealing with not so pleasent customers. P.S. Find happiness in self not a cup...
Service was quick! Well organized and staff was friendly enough. Tables were clean, and had a warm charming feeling. Location was busy, however felt they had enough staff to accommodate. Drinks were good as expected!
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