Statcare Urgent Care - Brooklyn

This was my first time there. The staff was every professional and welcoming.. this was also my first time with a male doctor...they made me feel comfortable. My stay was in and out and i was seen right away. Very understanding with my questions. Over all every one was nice.. great experience.

I scheduled an appointment the morning of and was seen not too long after my scheduled time. Everyone was very friendly and patient. The physician assistant that helped me was very knowledgeable, friendly and helpful. While the place isn’t fancy, it is clean and conveniently located next to the train station. I’m so glad to have found a new place to go when needed.

The phlebotomist is very nice and professional. This is the place to go if you need a quick physical for forms. The NP did not give me a thorough physical. It was just blood work. But I’m sure They will bill my insurance for its entire services. They asked me to come back to get my results so they can fill out my annual health forms. I received a call to make another appointment. The two females in the front desk are rude and disrespectful. I arrived late and They wanted me to come back at 2:30 even though the clinic was entirely empty. I asked if I can leave my forms so they can just fill it out. They stated that they do not do that here. I will be finding another clinic that will go above and beyond to help me. I was only speaking to one of the receptionist but the other one stated “she is going to have to reschedule” under her breath. I felt a ton of attitude from both of them as a result I returned the same energy. The clinic was empty, they could have helped me if they wanted to. I understand it might have been their lunch break but they really were unprofessional especially with the side comment. I just needed to retrieve my lab results. I wouldn’t mind waiting 30 minutes until their break was over. But two hours? I’m also working in healthcare. I came during my break. I cannot come back at 2:30. I will not recommend this clinic to anyone.

this place used to be good but it sucks now. even when you make an appointment you’ll end up waiting forever cause everyone that works here is just sitting on their phones. tell me why i just waited a half hour for a flu shot that takes 5 seconds when there’s barely anyone else waiting? when i saw the provider just sitting on his phone in the back i asked the front desk how much longer and then they gave it to me right away. clearly just not paying attention.

Brought my 7-year-old sister here. They were very nice but didn’t have the ability to figure out what was wrong, so sent us to the hospital. At the hospital I called at 4:40 when they close at 5 to get the results from her urinalysis, which the hospital needed. They didn’t pick up the phone and couldn’t give any results. I would recommend just going straight to the hospital and saving hours of your time.

I went for a COVID booster shot. My appointment was at 11:30am and I was not seen until 12:45pm. The clinic needs more staff that can administer shots. There was one person working today that was able to and everyone else was kind of standing around.

I always have a good experience visiting this clinic. They really accommodate any questions or concerns you may have and make sure to get you referred to the right place. I’ve felt very taken care of with some more difficult health issues and the walk in option is great, especially if you are looking for the booster or flu shot. I appreciate the efficiency in service and the care they give to the community! Thank you!

I recently visited the Jackson Heights clinic. I was greeted nicely by the receptionist. The clinic is very clean and well organized. I was seen by Andrew, who was very friendly and knowledgeable in regards to the purpose of my visit. I felt very comfortable and confident after visiting this clinic. I highly recommend Nao Medical!

I went on 09/29/2022 for my twisted ankle. The staff were all kind and polite. The receptionist was amazing! I arrived late and I was still seen by the doctor. The doctor was really kind and listened to my concerns and questions. All in all, it was a great experience. I was in and out.

Took my 6 year old there. The doctors and front desk were great and helpful but when it came to getting the results from my visit I had to make a televisit appointment and pay a copay just to get my results. I thought once you paid for your visit your results should be given in a timely manner and not to be paid for. will not be going back there, it is a rip off and I still dont have an explanation to the results.