Statue Cruises

Fantastic trip! Book online to save time and hassle! Every member of the ferry teams in Battery Park, on Liberty Island, and on Ellis were incredibly attentive to my elderly father who walks slowly with a cane. They ensured a safe and comfortable tour. The ferry was clean and efficient, with exceptional views/photo ops of the Statue! Ellis Island records search area was incredible! A moving experience!!!
5 7 years ago (05-05-2018)

I'm sure the actual cruise will be wonderful, but learn from my mistake! The email confirmation and website will tell you that you must print out your e-ticket or go to will call to print it out. This is false! FAKE NEWS. You only need your smart phone for them to scan the e-ticket. We stood in wall call for thirty minutes only to find out we were already good to go! 🙄🤦
3 7 years ago (18-05-2018)

Definitely a must go when you're in NYC. I strongly recommend - buy the tickets online well in advance and pick them up at will call - cash desk number 6. If you have city or ny pass, you have no other choice than joining the longest queue. Yes, with all the others who don't have the tickets. There are 2 security check points. One prior to boarding the ferry and the next one on the island if you have crown or pedestal tickets. It all takes time however at the end of the day its definitely worth it.
5 7 years ago (12-05-2018)

Purchased tickets online but didn't receive them in email for several hours, so still had to stand in willcall line for 20+ min to get physical tickets. Be sure to purchase tickets the night before, the regular ticket line was very long. Had to stand 20+ min in full sun to get on the ferry from Ellis to South ferry. Nearly pushed off my feet by crush of people trying to get on. Please fix this stop. The boat ride itself is great, there's restroom, cafe, and face views of the statue as you come alongside the island.
3 7 years ago (12-05-2018)

This is more like a prison then a tourist attraction. I booked my tickets online several weeks out, upon arrival at the entry to the ferry in NYC I was rushed into a line that looked like a TSA check point. I was not alarmed and actually relived at the level of security. My son and I were informed to remove our shoes, take off belts and any metal to be scanned and then ask to walk through a metal detector. This detector alarmed for me and my son and the guard very rudely demanded we keep our hands out of our pockets and walk to the side to me “searched” I was annoyed at this point however unconcerned. I was walking the less then 10 ft to the side when She again yelled “I said get over there now and keep your hands where I can see them” I spoke back at her saying “It is unacceptable to speak to paying customers that way and I would like you to apologize” She responded “What did you say to me? Are you trying to get smart with me? Wait here!” She returned with a port authority police officer who was amazingly nice, however informed me she requested I was Ban and removed for speaking to here the “way I did” When I informed him of what had occurred and the way I was treated he used a wand to figure out that the metal detector was going off for no reason and allowed me to enter almost 30 min later. I was so upset and shaken by this time and my son crying we had to leave. I ask for a refund due to the way I was treated and was informed that was “not be issued”. Stay away and use circle line cruises to get an up close look without this.
1 7 years ago (14-04-2018)