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Reviews, get directions and contact details for Sterling Townhomes

Address: 4187 Rainbranch Dr , Memphis 38116, TN, US
Phone: (901) 396-3242
State: TN
City: Memphis
Zip Code: 38116



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Reviews
The worst experience with trying to get an apartment. I gave them a deposit for an apartment but they gave me the runaround about when it would be ready. I would ask and they would never give me a straight answer. Just terrible. I took my deposit elsewhere.
Here's the deal, from what I have witnessed. The leasing will work with you, she will not hold a prior eviction, background, or utility bill defaults against you, which is a catch 22, because that may be a contributing factor to the often sounds of gunshots, more than normal trash on the ground, and a hard to contact leasing agent. Yes, my roommate moved out on the 1st. He abandoned the lease even though he has a prior eviction, a background for theft of utilities, and an outstanding light bill; but the leasing agent overlooked it in November and it's now March, and he has skipped out on the year lease. The outrageous part of the story is that on the 1st, 4, 6, and today, the 7th, I've noticed that he has been in the leasing office hanging out, and each day upon seeing him, I have asked to read and sign my new lease that me and leasing agent discussed, and I have yet, to be given a new lease to sign. Two of the days she said FedEx is late delivering her ink, another time she said she haven't been able to get it ready, and since I have noticed that the office isn't open more than 4 hours each day, it is hard to arrive when the office is actually open during it's normal business hours. Also, her daughter is always in the office, which is okay, but it seems that in today's society, with so much violence in schools and the workplace this is hazardous. So in the end, this is great for low income or your first apartment, but for a contributing member of society that depends on a organized life style; it's frustrating not being able to get routine maintenance, a competent office staff, a quiet environment, a clean environment, and a productive property management agent, this complex should be your last choice; if a choice at all. 05/07/2018 UPDATE**5/29; So, The # to the leasing office is the only way I could actually reach the management company, save yourself the search I've checked everywhere. One must wait until reaching the voicemail and press 0 for the after hours line; that's efficient enough in my experience as to the next level in following the chain of command! After twice calling, I finally placed a call the leasing office and I was told my updated lease & A new set of keys which actually saved me $50/lost keys was ready. Although her attitude was still a bit light-light Emotional, the issue was solved my roommate was still hanging in the office. People, the point is, It shouldn't get to this point in an Urban city, modern America, @ $550, in a neighborhood in the Bible Belt South, in Tennessee. Hopefully this was a training experience, and Actually, it was solved swiftly & painless; A- On the Property Management part! Upgraded as
I lived hear for 3 years never had any problems office manager is great, maintenance fast,parking right outside your door, and its quiet but still lock your doors a lot of stuff happen in the neighborhood whitehaven best keep secret
Good apartments just stay to yourself. Go to my website and support I’m a small business owner reneesuperbeauty.com
I've been here a year with no problems
Try not to get robbed
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