Reviews
I have never had a more easy experience when rent out a storage unit. Tammy was so helpful with explaining to me my options, pricing and axis to the facility. The grounds were spotless and very well kept. I felt so comfortable with leaving my valuables in Tammy’s care. She exemplifies customer service excellence and was so personable and funny. Tammy was truly a joy to work with. I highly recommend the Ontario CubeSmart if you want quality storage units and amazing customer care.
I stored my semi-truck and 7-car hauler trailer at CubeSmart Ontario. From the first day to the last, Tammy and James were wonderful. The customer service was excellent, always pleasant , understanding and accommodating. There was never any hassle. The facility was always clean. The security was on point. I would recommend this storage facility to everyone. Thank you Tammy and James for an easy experience.
Rented a unit for about 2 years. Tammy and James were very helpful and courteous. The 5x10 unit is spacious, seems a bit bigger then that, but it was perfect. It also had a timer for the unit lights. One downside, the rats are able to travel between units, so don't store food, cardboard, soft plastics. Highly recommend this location :
So update on the insurance claim for my stolen items. I've been waiting for someone to reach out and compensate me for my belongs. But when I went to make the police report just so happened earlier that day another tenant had been in to report the same thing, which this unit has been broken in to 3 times that month. Plus, another 10 units reported the same issue since the beginning of this year. Odd when the locks have no sign of forced entry. So insurance policy specifically states there has to been signs of forced entry to be given anything, what's the point of paying the extra 12 dollars of insurance for? So to me the break ins and stolen items have to be an inside job. Not Weird sounding at all?.
I talked to several storage facilities in the area and was surprised at the lack of customer service but Tammy and crew are awesome! They keep the yards very clean and have been very helpful at every juncture. I had a more complicated situation with 2 containers being delivered and she helped me find a great option in one of their 3 yards. Don’t bother with any of the other storage yards CubeSmart in Ontario should be your first and only choice!!! Thanks again Tammy for all of your help!!
Nice people that work there if you are looking for a frist month free here's the place to be
My first and last experience with cube smart storage. From day one I reserved a unit online for $176.00, was charged $186.00 when I signed the paperwork. "Tammy asked me if I wanted to the 35% deal and I said yes but she didn't apply the discount. Then the final straw was I lost track of time ,didn't realize it was after 10pm, she Tammy" comes full speed in her pj's yelling and screaming, cursing at us. Threatening it's going to cost us $50.00 to leave. Kept asking us how are you going to leave?He went in to her office started typing on the computer, i knocked several times before she finally replied.A professional manager or employee would of asked what happened,you know it's after 10pm you need to leave. Tammy is very rude, the storage unitsare high priced for what you get. I hope my review will help someone from making the same mistake I made.
I love this storage place. Except for the price. I pay way too much for a super small storage. Very clean all over the property. Everyone that works here is really helpful. I had an issue with the gate. I called the manager of this facility and he came down when he was already at home for the day. He fixed our issue with kinda a smile on his face. My pin number for gate had an issue and they fixed it for us ASAP. Lots of people that need to keep there belongings safe trust cube smart for that purpose. I feel my stuff is pretty much safe. We've had our storage over a year ½. I would really recommend this place to my people and family.
Great place to store any instruments of cruelty. Also, I dig that the unit had a light fixture which comes in handy in the evening at closing time at 10pm most self storage places close around 6pm
Got me access to Unit day of, got me a more secure unit for extra $5 a month, friendly, helpful and quick with process.