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Reviews, get directions and contact details for Subway

Subway
"Your local Louisville Subway® Restaurant, located at 8104 National Turnpike brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well."
Address: 8104 National Tpke , Louisville 40214, KY, US
Phone: (502) 363-9045
State: KY
City: Louisville
Zip Code: 40214



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Reviews
Great experience today. Employee Bailey was super patient with my indecisiveness and even recommended some menu items. Very friendly, and clean store. Perfectly constructed sandwich. Will definitely return!Recommended dishesOven Roasted Turkey
Worst experience of my life. The people working there were very short with me. Bc the microphone was broken on the drive-thru menu so I pulled up to order. She said "didn't you see the sign?" yes that's why I pulled up. I thought that meant the microphone didn't work and this sgin on the window says that its open. She then tells me that "I can't order here and have to come in." which is fine but im unable to unload my son without his wheelchair. So after a few words we left. After dealing with this I definitely wasn't going to have anyone there make my food.
This location is particularly stingy with food. This plus a small bag of chips was $8 the staff was pretty rude. They took their sweet time making the subs in front of me but once they got to my salad they rushed me and didn't listen to my instructions. I understand his is fast food, but I feel like they should still have better customer service.
Great customer service. Food was definitely on point.Food: 5/5
The staff was amazing. There were two employees handling a line of customers, plus taking orders over the phone and online orders. Definitely deserve a raise with how efficient they were with the lunch rush they had to deal with. Definitely going back.
I don't know why I keep coming to this location. Needless to say my earlier visit will be the last time. This place is ridiculous, I was the ONLY ONE there, there is no excuse to mess up ONE six inch sandwich and ONE kids sandwich. You shouldn't have to ask more than MAYBE twice to repeat myself. I didn't have a difficult order, I wasn't sitting there asking for one spinach leaf, three droplets of mayonnaise, etc. This is the last time I'm going to have my order messed up. If the drive through had been packed or even three or four other cars, I could be more understanding. But this is insane.
So I made an online order for the drive thru!! I pull up and they don’t answer for about 10 mins do I get mad and go inside!! The lady was throwing my sandwiches in a bag!! I also asked for them to be toasted and they were no where toasted!! Also I asked for a melt and got a regular sandwich!! Tried calling their phone and they don’t pick up!! Rude services and the lady had an attitude and the other girl was taking her time making sandwiches!!Next time I think I’m going out of way to never go to this one again!!
I made an online order on Sunday the 17th that was to be picked up at 4:00 p.m. when I arrived at the Subway on national turnpike they had not even started on my order I stated to the two girls that that was the purpose of online ordering was that you did not have to wait there was only one person in the store and they were seated and the two girls were just standing around they did proceed to make the sandwiches with attitude especially the short red headed girl I'm assuming she was acting manager or acting head person at the time at the time not. When the sandwiches were finished I asked the short girl with short red hair to put one of the sandwiches and a separate bag she tossed the sandwich in a bag with an attitude and I did state to her do not get an attitude with me at this point she called me a b**** and said fu.. u I did in turn call her a b**** and tell her the same thing f you she proceeds to tell me as I'm already leaving to leave her store as I was leaving the store she called me a b**** again and said if you as I am going out the door to my car she says it again and I said f you and another word that I would prefer not to say on a public forum. She proceeded to follow me to my car and got in my face asking me what I was going to do calling me a host of other names in the process I told her I was not going to do anything until she laid hands on me and then if she laid hands on me that was going to take it to a different level. Her following me to my car is in a roundabout way constantining assault her getting into my face is assault I am not sure if this girl's name but I'm sure you don't have too many people working at that Subway with short red hair that was working on Sunday the 17th at 4:00 with one other brown hair girl which was trying to get her back into the building unsuccessfully. She did end up turning and going in when I told her I was going to call the police I did not call the police I should have but I am letting whoever knows and hopefully it is the person that owns the subway that they need to address this with this lady or girl that the way she acted was totally inappropriate and I may still be taking out charges because what she did does constitute assault. And if she will do it to me she will do it to another customer.
I would like to give it some more stars or wait no I wouldn't because I never had the food because every single time I go in there they are the slowest I have ever seen. I have been in there a different times of the day different times of the week. Before lunch and after. They need to hire some people that can make a sandwich with some confidence and speed. now I do also know that there are people that go in line and are the nit picky people there are which does slow the line for the other 35 people behind them. So I would just say if you don't have an extra 20 minutes try somewhere else.
I used to enjoy coming to this location. Now I am determined to not come back until they clean up the mess it has become. They keep hiring these kids who have no proper training, which that is on management, the place is not very clean like it used to be, and I'm afraid to even eat their food. Found wood in one sandwich, closed another with a dirty knife, and the employees joked around too much. Even the drinks tasted horrible. One customer came in one day while I was there complaining about their sandwich not being what he asked for. They need to do something asap about that place
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