Super 8 by Wyndham Burlington

I took my 4 year old daughter and her cousins to Burlington to go to FunCity for her birthday. We booked at Super8 because it was close. We went to the room dropped off our things and went to fun city. I noticed everything when we got back! Mouse droppings in the drawer by the television! Dried urine around the toilet, hair on the floor in the bathroom! Dirty shower curtain! Tub was dirty! Continental breakfast was horrible! They only had oatmeal, cereal and horrible waffles! There was Left over ketchup and mustard packets all I’m the refrigerator, the microwave was dirty as well! The rooms look noting like the website implied! It looks like the same old super 8 with new bed linens. We stayed in our rooms because we had so many things to move and it was late. I had to have the kids shower with the curtain open and out of the tub and had them stand towards the back of the shower because of dirt. I would not stay at this location again and would not recommend it! I’ve worked in hotels and this is ridiculous! I’ve tried to call and reach the manager to discuss this situation and nothing! I spoke to the front desk clerk before we left and told her about our experience and she apologized and told me to call and speak to the manager. I wish I could post the pictures I took!!
1 7 years ago (16-04-2018)

The room was very clean, comfortable, and modern. The staff were friendly and responsive to concerns from guests. The breakfast is more of a snack bar but the coffee was good. I'd stay here again or recommend it to others wanting a simple, affordable stay.
4 7 years ago (19-05-2018)

It was fine until I got locked out of the hotel. There was no one at the desk and the front door was locked. I tried to call and no one answered the phone. When the clerk finally arrived she claimed she was cleaning rooms and had to lock the door. It was 1 am. Waiting outside in 20 degree weather is unacceptable. Perhaps she could have carried a phone with her. I thought the rooms were cleaned during the day. I'm not a happy customer.
2 7 years ago (19-04-2018)

Upon our arrival, the desk clerk was not welcoming. She was speaking on her cell phone and left it on speaker mode while we checked in. When we went into our room, it appeared as though cleanliness and maintenance were not top priorities. The carpet was stained and was not properly vacuumed. The window and screen are broken. The ceiling light had an accumulation of dead insects. The shower head had a mineral buildup on it. This is not a quiet location. There is a busy parking lot beside the building with day and night traffic. In the morning, the TV in the breakfast area was playing religious programming and the attendant appeared put out when asked to have local news to be played. This was our worst experience at a Super 8.
2 7 years ago (20-04-2018)

Decent hotel at a decent price. The rooms are comfortable and are spacious. The staff is amazing and very responsive to needs. They also have a very nice continental breakfast.
5 7 years ago (18-03-2018)