Sur La Table

The fat old bag that works at this location was very snotty. I told her my card was fading and I needed a new one. “Oh I can read it” - yet my name was still spelled wrong on the receipt. 😑. I’m sure she got my email address wrong too. Typical west Plano. A lot of people standing around gossiping and not actually working. I’ll drive the extra miles to the location on Royal Ln next time. The only reason I gave this one two stars is because they had my jam in stock.
2 8 years ago (20-04-2018)

I called about an item they carry at the store, asked if they had it in stock and was wondering what colors they had it in, when I was rudely told he had a line to take care of and hung up. I'm sorry if I was such an inconvenience to you. I have worked in retail before, where I would use hand signals to let the people in my line check out and smile and waved goodbye when the checkout was done, while also helping someone on the phone. It's the little things people do that make us like going to retail store unfortunately I am now going to be purchasing this item online. Thank you
1 9 years ago (09-12-2017)

The workers were really friendly and helpful. I was in the store for no more than 2 minutes since I already knew what I was buying. I basically went into the store, someone promptly offered help, found what I needed, and the same person that helped me also took my payment.
4 10 years ago (30-08-2016)

I enjoyed my class this past week at Sur La Table. The kitchen was gorgeous and the staff made the experience fun and creative. I chose the pie making class as I am in search of the perfect pie crust. I learned some tips that made the class worthwhile. We also made hand pies with wild blueberries! It was a wonderful way to meet some like minded bakers in my community. The store was lovely and I did some shopping with my 10% discount as a class member. I highly recommend the classes and look forward to my next one.
5 11 years ago (26-05-2015)

One of my favorite kitchen stores. The staff is nice and will leave you alone to shop. Good selection of baking and grilling supplies. Not very large selection of gourmet foods.
5 10 years ago (07-06-2016)