Swags Sport Shoes

I've gone here for my past four pairs of running shoes and had a great experience each time! On my most recent visit, JC seemed to be super knowledgeable about the mechanics of each type of running shoe and worked with me to find a new shoe for my ankle issues. He was patient and allowed me to run outside wearing each pair. They even have a great policy of allowing runners to come back into the store if the shoes they sell to them don't work out. Swag himself has been helpful in the past and the prices are always reasonable. I don't usually see Swiftwick socks at sporting goods stores and the like, but Swag's carries specialty items like those too.
5 8 years ago (20-05-2018)

Great selection of shoes and just about every thing running you'd need. This was my first experience at Swags and as you can see I did walk away with a pair of shoes. The shop has an excellent selection of running shoes, likely the best in Louisville. They have all kinds of other gear like clothes, packs, socks, gels, etc.. the staff were really nice and welcoming, the shop was clean and well organized, and prices were pretty on point with anything you'd find online. No complaints about selection, customer service, or prices. So why 3 stars? A couple reasons. The first being the biggest, not a lot of area to "try" out the shoes. I was told I couldn't touch the asphalt as this would scar up the shoes and make them unable to be sold. I was pretty shocked as when I have shopped for my last couple pairs of shoes I was given the option to run as far and as long as I wanted wherever I wanted. This was of great benefit due to really trying to make sure you get a shoe that you can wear for 300+ miles without any aches pains or issues. I was at least allowed to run up and down the sidewalk area (~.05 miles) as much as I wanted though. The other complain I have is if I am unhappy with the shoes. They pretty much said unless they're in mint condition I'm stuck with them if they don't work out. Again at the other shop I had been buying from I had 60 days to decide if I liked the shoes or not. If I didn't then they'd swap them out for a pair I did. I understand this warranty is pretty uncommon for shoes but it was kinda lame that they didn't have anything better than "sorry you're stuck with them." I'm sure you're asking "so why the heck didn't you go to the other shop you've bought from?" The answer is they didn't sell Altra shoes which was the brand I was wanting to test out. As I said I ended up leaving with a solid pair of shoes. The staff were helpful and welcoming and prices were great. My suggestions is coming up with some test shoes for customers OR getting a treadmill for runners to to test shoes out. Good shop!
3 9 years ago (20-02-2018)

The best place in town to get running shoes. Very fairly priced and the staff are all runners too. I worked with Christian and he was just awesome, so patient and knowledgeable!!
5 9 years ago (05-01-2018)

Great experience! Both my husband and I bought our running shoes here. The staff were nice, patient and professional!
5 9 years ago (02-03-2018)

My running buddy bought me a pair from here that were slightly too small. I brought them pack and they measured my foot and exchanged them for the right size with no issues! Great spot! Great people!
5 9 years ago (24-12-2017)