Reviews
If you need a new phone go to this TMobile. They provide great customer service and are very patient. Harry helped me get a new phone. It was almost closing time but he did not rush me and was very patient with me. And I'm very happy with my new phone. Thanks Harry !!
Eric was very helpful I am highly satisfied with his customer service. He deserves a promotion
Came to the store with some tech issues and kahdeem was able to help me understand how the phone works
Liz was able to break down my bill and gave me the opportunity to change my phone for me without a hassle.
Outstanding and patient service! Mike and Alex rectified a problem with my I watch not working exclusive of my phone. Paid for the service and was never able to use it. Mike even got me a refund for the unused service. Now I’m back in business. Thanks guys. I’ll be returning.
Kahdeem was very thorough and polite, very help and patient with me Great phone skills !!!!!!!
Worst experience ever! The staff is very unprofessional! I never expected T-mobile to be so ignorant about the people they hire. No work ethics at all! I’m filing a complaint against the specific people who have conned me! I’ll officially recommend T-mobile to not tolerate any kind of fraudulent behavior from their employees.
Great experience adding a new phone number to my existing account. Thank you, Latrice for your help. Everyone's very nice in this store and go out of their way to help you and make you feel welcome.
I went to the store to upgrade and they transferred everything for me without an issue