Tanaka Bob Inc Realtors

Alan was rude and not helpful in the least. Seemed snobby considering he was showing a home in a rough area. Wouldn’t even consider having further interactions, much less business with this individual. 0/5 stars if it was possible.

I like this website and looking for rentals a lot of times they have actual contact information for the people who are renting the property so that you can get in touch with someone without having to wait for a realtor to respond. Apparently that has changed and they have decided to just redirect renters to the Craigslist rental page really disappointing.

Bob is rude and illegally refused to take my offer to the Seller.

I just had a similar experience. I went for showing at one unit with this realty. Gayle and another of her associates they didn't introduce themselves i found out Gayle's name later showed us the unit. The majority of the speaking was done by the associate not Gayle. As i went to turn in the rental application a few days later the front desk clerk said we didnt have the copies of the original paperwork they needed from us. She asked who showed the unit and we described who it was. The clerk brought back Gayle who went on to explain that SHE told us that we were supposed to provide copies of everything otherwise they would charge us for making copies. My wife and I shared look because we were thinking the same thing . she barely said anything at all. Anyways we went to make the copies and returned. We asked when the acceptance or denial of the application would be processed and who would get back to us. The front clerk said it would take a few days and i would have to call back to find out . Now every realtor I've dealt with here in Hawaii has always given same day notice. This blows my mind . I don't think the owners had this in mind when they opened this realty. I'll take peoples money and they have to call to see if they have a rental.

Had an unpleasant experience working with Gayle. Very snobby, and when I had questions regarding the application process she was really defensive and her tone was demeaning and slightly insulting. Customer service is an all time low and racial discrimination with their application process is very apparent. Note: The one star is being quite generous and because I couldn't post a review without one

My daughter and her roommates rented from Lori at Bob Tanaka Realtors from May of 2014 to June of 2016. My daughter was a student at UH Manoa. I was a co-signor for my daughter. I appreciate that Lori let me co-sign for her and rented to us. They were great landlords and very professional. They did their yearly inspections. I recommend them as property managers. As a tenant they were fair to us. Mahalo to Lori & everyone at Bob Tanaka Realtors.

Bob, Lori, and Alan are extremely unhelpful and unknowable about spaces for people with disabilities. When asked they got defensive and I felt very discriminated against. Seek elsewhere just because of their prejudices.