Templetown Realty

After working with this company for 10 months, I am thankful for all of the experience and knowledge I gained through Jill Kerrigan. I am especially thankful for the passion that she evoked inside of me, and the dedication to hard work that she instilled. I was well respected and my hard work was always recognized and appreciated. I could not have asked for a better Property Manager. I will miss working with Jill, Keith, and the best maintenance staff in all of the Temple University area. To Jon: I loved your company and enjoyed working for you. I wish you all the best with your future corporate endeavors.

I must say that the current Property Manager seems to definitely be more attentive to the needs of the renters than the old team. My daughter and her 4 roommates lived in the Templetown house for 2 years. We had several major problems with the maintenance and management and the way they handled issues: communication and speed at which those issues were handled. New PM seems to be on top of it.

Please do yourself a favor and rent somewhere else. The property is out of date, management is unresponsive once you move in, apartments are reasonable priced but it isn’t worth the headache.

These people are ridiculous. I was so excited to rent with them but it was a nightmare. My ceiling was leaking in my bathroom the most disgusting dark brown water for a whole week, and they had maintenance come to fix it three times before they got it right. They don't respond to maintenance requests unless you threaten to sue them or stop paying rent. They don't give you twenty-four hours before they come into your home. When they were trying to rent it out to the next tenant, they were coming into the apartment almost every day with new prospective tenants for months starting in January. Their employees do not act like they care about their job, and they have a really high turn over. It took them almost two months to give me my security deposit back, and still tried to charge me $200 for cleaning fees even though I cleaned everything thoroughly, took pictures before I left, even though they never sent me and itemized list, and cleaning services do not cost $200 for a studio bathroom and kitchen. Don't rent with them.

Templetown Realty has improved dramatically since the start of 2016. Although, as reflected in other reviews, they have had some issues in the past, the team has undergone some staff changes which has made all the difference. Michelle at the front desk is incredibly helpful at communicating and understanding issues which occur, and taking it upon herself to follow through to ensure they are addressed. The new maintenance manager has been doing a great job as well and we are slowly seeing much needed updates to the building. Renting from Templetown in the past had its issues, but I am hopeful they are on the right track to improvement.

I think these reviews are modified because I left one a month ago and there was only one 4-star. My review is not visible any more. Templetown exploits naive students who aren't as familiar with the law as more experienced adults. I'm a 26 year old neuroscientist, and I've rented with 7 former landlords over 3 countries. This is my 3rd year with Templetown, and the first 2 years were good. Something happened with the staff in 2016, and I've never rented for a more improperly managed group. Templetown has systematically violated my legal rights as a tenant, and has been unable to uphold their end of the lease. I reported my experiences to Temple University, and they said they will take action. Feel free to contact me for the detail of my experience. Don't rent from them! There are plenty of other rental companies with better management in the area.

I would give this company a zero star if I could! I live in University city in a property owned by temple town. Our sink was leaking and after leaving 10-15 messages, over the course of 2 weeks and leaving messages online, they did not fix it. Finally I ended up calling and flipping out on the phone before they were able to come in. Other times, I saw the maintenance people in the halls and would flag them down to come in and fix the apartment. I recently put in a request about the hot water but like usual they have not gotten in touch with me. Its been 6 days! It recently snowed, it has been almost 72 hours since it snowed, they have not cleaned the sidewalk in front of the property or the stairs leading to the apartment. They deserved to be sued for this. I have to hold on to dear life while walking through this icy mess! NEVER RENT FROM THESE PEOPLE, most unprofessional company ever!

TempleTown Realty, and especially my realtor Kevin, helped with my housing transition from South Carolina to Philadelphia. Kevin is extremely friendly and professional. Also, always one quick email away. Due to my personal experience, I would highly recommend doing business with them.

I rented with TempleTown Realty for two years. Between that time I have seen so many leasing agents come and go. The staff seems incompetent. Maintaince is non existence. If your temple student stick with The View/ University Village find another realty. Property from my room was stolen when the only people who had my room key was Temple Town. They don't honor lease agreement

My son moved out on July 30th. We just got the security deposit back today.9/3. I understand that this is a busy time of year. So I don't have a problem with it coming a month latter. Having gone through this before and being ripped off we requested a copy of a receipt and canceled checks for any funds with held. They did not provide either. They charged us $120 per person for trash removal . But no other damages. Between 6-8 people moved out at the same time which meant they claimed that the cost of trash removal was between $720-. $960. They could have hired 2 crews and 2 dumpsters for that kind of money.