Tennies Ace Hardware

A great group of employees and a solid reason to buy local. They went out of the way to get me the best deal around on a new mower. I would always recommend going here before you make any purchase.
5 8 years ago (22-05-2018)

Always excellent customer service, very personal and will stick with you until the job is done. And it's always easy to find help.
5 8 years ago (05-05-2018)

I would not recommend shopping at a Tennies Ace Hardware Store. I called the store at 10:30am to purchase plexiglass and pick it up after work. I came to the store at 4:30pm to pick up the glass. It was not ready so I waited for the piece to be cut. The gentleman told me it would be $6.99. I was at the check out line and told the cashier the man told me it was $6.99. A man in front of the store advised that's not right his name is Todd . I said the man who cut the glass told me it was $6.99. Todd said we can look at the sheet, we walked all the way to the back of the store to look at the sheet and it was at a different price. Todd then said to me "I'm not in the business for losing money". Well, you are in the business of losing customers with your poor customer service skills. I'm not upset that I had to pay more for the glass but I'm upset on how I was treated in the process of buying the product. I think there needs to be a more efficient way to print out the correct price in the back of the store to give the cashier when paying for the product. The man who cut the glass did a great job and fits very well in our door.
1 9 years ago (17-09-2017)

I support local small business. But they have to hold up there part as well. I'm talking about customer service. apparently they have no good customer service skills especially in small engine repair/parts. He talks to me like I'm a idiot and I seem to be annoying him, and parts are never in when they say they will be. I will take my business to another if they don't shape up.
2 9 years ago (08-02-2018)

Great service and very friendly.
5 8 years ago (14-05-2018)