Thai Orchid (Berwyn)

Worst experience I've ever had! I will never dine at this restaurant ever again. The owner insisted that Thai food was far superior to Vietnamese food, so I decided to give it a try. First of all, the place is freezing. I've been there three times, and all instances the heat was completely turned off, the waitress was even using a space heater. The first time I stopped in for take-out, but I was too sure about the menu because it was my first time there. The waitress had no interest in suggesting any entrees to someone who had never eaten there before. So I left. I decided to give the place another try. My boyfriend and I went there for a short lunch date. It turned out the food was pretty good, but the waitress was extremely rude. I mean, she has absolutely no manners. So we left without tipping her. Today, I decided to visit the restaurant again because I'm low on cash and the food is pretty cheap. The food and prices brought me back, NOT THE SERVICE! Well again, when I walked in. The waitress was applying makeup foundation on the restaurant floor in a mirror. I wasn't surprised because she has no restaurant etiquette. I just chose a table and pulled out my laptop to work on a few items while I ate. The entire time I was eating the waitress would go back to the kitchen and there was alot of yelling and commotion going on. When I was ready to leave, I walked up to the waitress stand to pay instead of waiting at my seat. I settled my bill with a credit card because as I mentioned I was low on cash this month. Well, the waitress stopped and said " I don't know if you know but it is policy to tip the wait staff." I was shocked! Here was the world's worst waitress demanding a tip. Then she continued to state that "I should just add the tip on my card!" I thought to myself, why should I borrow $2 plus interest from the bank to tip you after horrible service. Although I was disgusted with the service, I reasoned with myself about breaking my utility bill money to tip her. I thought maybe she having a worst time this month with her finances then I am, so I decided to be a good person and sacrifice a few bucks. Well the waitress started to calculate her own tip! I stop her dead her tracks. I said "Ma'am I know to calculate 20%! My meal came to $11.67, rightfully I only owed her $2.20, but I gave her $5 to satisfy this tip and the last one. I WILL NEVER EAT THERE AGAIN AND I SUGGEST YOU DON'T EITHER!
1 7 years ago (31-01-2018)

I highly recommended this restaurants due to it's great food, good prices and very friendly staff.
5 7 years ago (21-04-2018)

Delicious massaman beef curry and pineapple fried rice, served in the pineapple! Best Thai around. Courteous staff, great service. Will definitely be coming back!
4 8 years ago (22-01-2018)

Delicious quaint thai restaurant. Love the chicken coconut soup and Thai Basil (if you like spice)
5 8 years ago (12-01-2018)

We love the food at Thai Orvhid. After two years of living in center city we still venture out to Berwyn just to grab lunch! It's that good!!
5 8 years ago (09-09-2017)