Reviews
This is my sons 2nd year at TCC. We love it! Teachers are amazing and sweet to my boy! Activities are great for his age and we get pictures and videos daily! He loves it and hardly says goodbye in the morning when we drop him off! The school administration and director are helpful and professional. I would definitely recommend TCC!
Childhood Center is absolutely wonderful place for Toddlers and Kids, my daughter learns a lot and enjoys school . Their Teaching way is amazing , children play, enjoy and learn .Staff are polite, patient and professional, would highly recommend this place . 5 stars to all of them
Please take a moment to see other concerned parent's reviews. If your child is already enrolled, I'd sincerely suggest getting your children out of there. Our daughter got a horrible diaper rash after just three weeks of being here. They do have a policy stating a diaper change every two hours, so we sent our 7 month old in with enough diapers for the week based on our schedule, and were sent home with almost half of them. My wife also witnessed the staff telling others that a parent had pulled into the parking lot and then quickly changing the child’s diaper before the parent came in. When my wife raised concerns about the changing practices and the diaper rash, she verbally assaulted my wife and threatened to call CPS on us claiming she has called CPS on multiple parents at her facility. Also note that this is a heavy traffic area. We noted children were allowed to play on broken playground equipment, where the only cautionary measure is an orange traffic cone put somewhere on the broken equipment to keep children on.
I absolutely loved the Childhood Center, the staff, the director, and the owner. My little girl was 4 years old when enrolled. The classroom was big and organized. The teacher was amazing. My girl loved it there, and developed a close, loving relationship with the staff. The graduation ceremony for the kids moving on to Kindergarten was amazing, and the Childhood center event took photos of the kids in cap and gowns for the parents. It's the well thought ideas and gestures like this that made our time there so memorable. Their operations are aligned with other childcare facilities, and rules are clearly communicated. Communication was always good, and the school's standards operations were clearly laid out. It's too bad I moved across town because I would have LOVED to have my second child attend the Childhood Center. My daughter still talks about the staff, and we have nothing but fond memories.
UPDATE: Someone just posted that they were disappointed that I reviewed the Childhood Center and was listed as an employee. I do work for the Childhood Center. My children are now in elementary school and the review that I wrote was long before I worked for them. Even then, I stand by the review that I wrote years ago and my children still attend in the summer. It was an honest review at the time I was a client, and in the later years that I've spent working there, gaining a better view of the inner workings, my opinion has only improved. This is a great place full of people who genuinely care about what they are doing. My kids are the most important thing to me, and I continue to trust the teachers at The Childhood Center to care for them when I cannot! My original review: The Childhood Center is amazing! My daughter has been there since they opened almost two years ago and they treat us like family. When my son was born we didn't hesitate to enroll him when I went back to work. They keep super low teacher-student ratios and both kids have gotten all the individual attention they need to thrive. It's the best care they could get other than being home with their parents. The staff at the Center is helpful, kind and caring. They have become very involved in potty training my daughter recently and it is wonderful to have their help and support. It takes forever to get my kids out of there each night. One or both will stop in each room and make sure they get hugs and goodbyes from anyone they see. I feel confident in the level of care my kids receive there and appreciate the hard work of the staff in helping my kids grow and develop while I'm at work. I love the summer fun days - petting zoo, the bug bus, splash days. I also love the extra activities like dance class. I don't have to take my daughter somewhere else since she is getting dance class right there.
My daughter attended The Childhood Center for almost 2 years - we loved our time there. We only recently switched schools because our jobs were in the area and the commute from our home was too long. We even talked about moving to be closer to the school! We had multiple times where we would pick-up our daughter and she would say, "I love my class". Ann Marie & David are wonderfully supportive and always available if you need anything. Each of our daughters teachers greeter her each day with a hug, and we were able to go off to work knowing our daughter was in a loving environment and getting a great education. She regularly surprised us with the things she would learn at school - far beyond our expectations. I would absolutely recommend The Childhood Center.
The owner shows her true colors in the comment she just posted regarding my husband and I trying to "extort money from her" It is sad when someone is in business, let alone one that is around children who is only concerned with money, and the customer's experience means nothing. In our meeting I stated that "I would like to ask that we get a prorated amount for the remainder of the month" as we stopped using their services after 3 weeks due to the lack of attention our daughter was receiving and the behaviors of the staff that I witnessed during our short tenure there since we had paid for the full month. After the owner came at me very aggressively, cutting me off, and being extremely abrasive instead of taking any of my concerns as being valid, I informed her that I was happy to post about our experiences, and inform people of what has happened while my daughter was here, to which she threatened to take me to court if I did post anything on account of "slander". I would encourage her to share the audio recording she felt the need to take during our conversation so you can hear how she talks to a parent who brings forth many valid concerns. If she ever did, you would find that she is a very emotional, unstable woman who should not be around children or own a business. Obscenities "being screamed" were me telling her staff that she was a b***h and I didn't know how they could work with her. I made sure no children were present, my voice was not raised, and was simply informing them of their employers behavior as she consistently cut me off during our conversation, raised her voice several times at me, and had no human decency towards a very unsatisfied customer at her business. She began several times to try and shame me for how I handled my daughter, a common sign of unstable people who feel the need to deflect. In direct violation of their handbook, my daughter was put to bed in her crib with her cold, wet bib. UPDATE: I called CPS and informed them of what was going on at this location. The owner had me served at work to stop writing about my experience. If I wrote about all the things I was told happen at this daycare, you would never bring your child here, but hopefully knowing what the owner did alone will help you make the right decision for your child.
I have two children, 3 y.o. and 1 y.o., enrolled here at the West Alabama location. They have both been here since they were four months old. Overall, we have been very pleased with the school. Our family has built many relationships with the teachers and staff over the years. The teachers have always been so loving of my children despite their separation anxiety, refusing to drink bottles, lack of napping skills...my sweet, challenging babies. Several teachers have been there since both kids were babes including both Ms. Ashleys, Ms. Tamika, and Ms. Jessie. As a professional educator, the relationship aspect is very important to me because learning and development cannot occur without a safe and secure environment. Even teachers that have moved onto to other places are still discussed and remembered by my eldest. The administrative staff has been equally as caring towards our family. The kids are engaged in a variety of activities throughout the day to support age-appropriate development, in addition to lots of PLAY time in centers my son's fave. The teachers work really hard to plan lots of fun, creative activities. They bring in music teachers, Jump Bunch, Soccer Shots...there's never nothing going on! I don't want to seem unrealistic in that it's perfect nothing is, but we feel that the owners and staff have the best intent and efforts. We are very happy that we were able to have a long-term solution for childcare at TCC!
My daughter has been at the Childhood Center for about 10 months now and her development has skyrocketed! She never cries when we leave her and she DOES cry if we leave her with babysitters and when we show up, she's always happy and calm! The teachers seem to have a genuine interest in the kids, and knowing that my child looks forward to going to school everyday is worth more than any tuition fee for me. Would DEFINITELY recommend to any parent!