Reviews
1 word. Legit.
Got an educational experience combined with very great customer service. Mike took his time and was very knowledgeable. I felt very comfortable with him and watching him test everything right in front of me with his lab equipment. Highly recommended.
5
7 years ago (05-06-2018)
A few weeks ago I took my custom created 14K white gold triple rolling band wedding ring to a "name brand" jeweler for a cleaning and a new rhodium coating. Because two of my three bands have diamonds, the jeweler needed to test them to be sure that what they were taking in for work was what I claimed. This is a very reasonable course of action and I had no problem with it. When the jeweler said my diamonds were Moissanite it set off a chain reaction of problems.
The first thing I did was agree to a full appraisal of my piece so I would have something in hand when I called my original jeweler, and sadly that caused even more problems. The appraisal verified that my stones were diamonds but then appraised my 14K white gold as less than 8K, and rated my diamond clarity at I-3, the lowest quality available and called my ring condition "fair.".
After getting a second opinion and learning that my ring was in fact 14K gold, I found Michale Hutton. I needed a third opinion to "break the tie," so to speak. Mr. Hutton did fabulous work for me! He verified that my gold was 14K, my diamonds are the SI-2 to I-1 diamonds I purchased, and agreed my ring was in very good condition. His keen eye and meticulous work was a lifesaver, and his patience and explanation of the work he was doing gave me a welcome sense of trust and calm. I have two other stones I intend to take back to Mr. Hutton for review before I take them to a jeweler for setting to be sure I have what I think I have. All future appraisals in my household will go directly through Mr. Hutton. No more big chain stores.
5
7 years ago (30-12-2017)
Mike has incredible customer service and has extraordinary gem knowledge. Always goes above and beyond to make sure his customers are taken care of. I can trust him with my jewelry needs.
5
7 years ago (20-03-2018)
I went to approximately 40 different stores in search of a ring. Once I found the perfect ring, I took it directly to The Diamond Grader. Michael is the most knowledgeable and professional jewelry expert I had the pleasure of working with. I gained a wealth of knowledge as he went through the appraisal process and he was willing to teach along the way. I would highly recommend The Diamond Grader!!!
5
8 years ago (09-11-2017)
I would give more stars if they were available...
Michael is absolutely the best, to say his is thorough is an understatement, not only will you get your diamonds, gemstones, or jewlery accurately graded based on the best of standards, but you will also get an education... I was there hours learning from him and found it so very interesting how all the machines worked and how he uses such strict standards to grade each and every piece with precision...
I would recommend him any day of the week and feel 101% confident you are getting the best judgement that can be found in the jewlery industry... He is truly an expert and very passionate and loves what he does... I could go on and on but ill leave it there, AAA+++ like a D flawless diamond....
5
7 years ago (30-01-2018)