The Medical Center of Southeast Texas

Went tonight with my daughter who is about to be 22 months old. She got a hold of vape liquid which was what I thought was no where she could reach. I was wrong and was scared that my little girl might be poisoned. Showed up the ER. Nurse great and doctor great. But when someone shows up with what I was telling them, if she ingested enough it could of been fatal. Thank God she was okay. My complaint is I waited a hour in the lobby. Someone possibly poisoned should be right there with heart problems or someone having problems breathing. A hour wait is ridiculous and unacceptable. Thank you to the doctor and nurses that helped me and thank the Lord my daughter is okay.
1 7 years ago (10-05-2018)

I’d put 0 stars if I could we had a baby right after hurricane Harvey which we expected certain inconveniences due to the displaced employees but what we got was far worse. First of all we never got the same answer as to why our baby had to stay in the NICU we were told different reasons and when testing cleared those reasons they came up with new ones and when those cleared they went back to the old reasons which were cleared a day or 2 before. This led us and other parents to believe we were their attempt to recoup money lost over Harvey. To save the reader’s time I will list some of the nightmares that occurred. When they admitted our baby the nurse pointed at me and told another nurse “get him out of here” with no explanation. The nurse who escorted me out was from out of town helping as relief and she was very disgusted with the treatment I received. NICU has limited hours and clears the floor of all parents when admitting a new baby which robbed us of time with our baby. One nurse HUNG up on us after treating me like an idiot for asking what time we could see our baby since the floor was closed to admit another baby. One nurse mocked us for looking at the monitors to see which one of his leads had fallen off and said “stop looking at the monitors you won’t have those at home! Are his lips blue? Then he is fine!” There’s more but this is already long enough suffice it to say we will not have another baby here. Often asking a question we felt like we were a burden to them and they were annoyed that we would ask. With that said we did have 2 nurses that were great to deal with and the lady who dealt with us in the finance office was great!
1 7 years ago (01-06-2018)

I don't know why people talk trash on this place. Every time I went it has been a quick in and out and I feel great. To top it off they even give me a sucker on my way out. If you get a chance visit the top floor. It's a hoot!
5 7 years ago (08-03-2018)

I was reading comments from irate people about TMC of SE Tx, and I beg to differ. I’m not sure if they’ve ever tried the other hospitals in the area. I’ve been a patient here twice, and all the nurses really take great care of their patients. They are a great team. I’ve been a patient at the other hospitals as well, and so has members of my family. Thank you to the staff and doctors! Housekeeping is up to par, they cleaned my room daily, not just emptying garbage but a thorough clean up.
5 7 years ago (08-04-2018)

This is our second time here with my dad. We love our doctor and the nurses and aide have been polite. However, this place is not very clean. On our first stay Dad was in icu for 3 days. The family waiting room was not cleaned the entire time. Trash was over flowing, furniture stained and dirty. Foid in the trash was rotting and smelled. Now this time we have been here 10 days and I've noticed mold in our shower, urine not cleaned off the toilet or floor both in the rooms and in the public bathrooms. There was something that had split and dried on the elevator doors. I am worried about the risk of infection. The microwaves in the vending area were filthy. We won't be back!
1 7 years ago (04-05-2018)