YMCA of Port Arthur Texas

if there wasen't Windows i would be able to swim until six am!!! 👿👿👿👿👿👿👿👿👿 Made on july 20ifh 2017
2 9 years ago (09-07-2017)

Front desk staff is cold and hard to get their attention. I felt extremely anxious the first time I went. It has changed so much since I used to go 7 years ago. I didn't know where any of the workout equipment was, and the instructions for what they do and how to use them are hard to read. It is also extremely crowded all the time, with kids running around causing trouble and knocking things over. About 2/3 of all the machines were in use. It seems like a place for regulars, but they are not very good at welcoming new people. You're just supposed to show up and do your thing. This isn't good for people who don't know anyone or how things work. I would not suggest going here unless you have a large family, or at least someone to help you figure out where things are, because the staff isn't really enthusiastic to help.
3 11 years ago (25-04-2016)

Good dry and steam sauna . No towel service . Private shower
3 10 years ago (24-02-2017)

I have been a Y member for nearly 30 years all over the US. The Port Arthur YMCA is better than nothing, but still not good. Don't ever leave anything unattended here because it will get stolen (e.g. shampoo, swim trunks, swim goggles, etc.). There are literally hundreds of screaming kids at this Y at all hours of the day and night because their parents just drop them off and let them run wild. The men's locker room is filthy. The front desk staff is very friendly and accommodating, but the management seems to be totally incompetent. This is the only Y in the country where they close the indoor pool during thunderstorms. I have brought this up with the management and even showed them the Aquatics International research showing that lightning is not a threat to indoor swimmers but they just blew me off.
2 11 years ago (26-06-2015)

As a South Carolina resident, having my child "enrolled" to the YMCA on Port Arthur TX for her summer vacation with her dad, I am EXTREMELY unpleased with their services. Apparently staff members are not well trained when it comes to enrolling children. My child is 3years old (YMCA in Port Arthur is only licensed to have 5-12 children) was enrolled in their summer camp by one of the staff members. Obviously we asked before we decided to enroll her and we were told that she could go to the summer camp and we had to bring her immunization records pay registration fee (which we did) and she just had to bring a lunch bag every day. One her first day she was rejected because staff members informed us wrong and my 3year old child could not go to the YMCA's summer camp. Now I am in South Carolina having my child with out a day care during the day, having to find a serious day care that does take enrollment seriously. Not only that when I called to ask for a reason on why my child was rejected on her first day their only response was "we refunded the money back". Horrible service, not well trained staff member, most importantly during my phone call never did I hear an apology. At the end I am glad they did not accept her, because if staff is not trained property to take an enrollment application I can only imagine they type of training to care for these children.
1 11 years ago (15-06-2015)