The UPS Store

Went to mail missing cat flyers back home. The associate made it to where a signature was needed to receive without my knowledge. I was told a ups note was left at the house I shipped to several times and ended up calling customer service. They wouldn’t help me get this taken off and told me I would have to pick up at the facility where I shipped to. Don’t know how I would have done that seeing I was out of town. I wanted to get this done ASAP to utilize the flyers so I could make an effort. They shipped back to the original UPS store. They called me and I asked if they could ship it back to the house and that I would have to pay for this. I just had to say throw it away. Never said sorry. Never said why the associate put on there that it had to be signed before recieved. Confused how this is my fault. Obviously training an associate the appropriate way to run day to day operations at this particular facility is truly lacking.
1 8 years ago (04-06-2018)

In this store the staff are always courteous, going out of their way to help, getting your mail if you forgot your key. I highly recommend them if you need UPS' service in Orange Beach.
5 8 years ago (21-03-2018)

Props to The UPS store in Orange Beach for helping me with getting some important documents where they needed to go. Faith helped me get them printed, made sure I signed them properly and then scanned, emailed and sent them to as well. Thanks for the help I waited until the last minute to send then and I needed someone like her to help me in a stressful moment.
5 9 years ago (20-02-2018)

I’ve always said spacial awareness is a gift. These people lack it. I was charged almost $60 to ship a package 26 miles away via AIR. Ummmm, why? It’s a next day delivery no matter what. Then, when asked about the upcharge, the manager/owner got aggressive and snarky. Apparently, they lack enough sense to explain/offer options and different pricing. Bad form y’all.
1 9 years ago (13-02-2018)

Needed notary services and Anthony took care of us. Very nice store and professional staff. Would recommend their services for your needs!
5 9 years ago (03-02-2018)