The Westin Denver Downtown

Remember to use Hoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any stay. They compare countless booking websites and normally will have rates much cheaper compared to others! You're welcome :! This hotel is one of the best in the area. I've been staying here for years. If you stay for a few nights you for sure will love it I'm sure! Very nice place. Pool is indoor/outdoor. Fitness center is very nice. Rooms could use a little updating but they are still very nice. Love the area it's in.

Front desk staff were friendly. Our room was not serviced as requested. Beds not made, and they didn't stock us shampoo or toilet paper! We also requested extra towels in the morning and never received them. So we called to ask for the items we needed. We received them 3 hours later after several calls. Not very good room service. Probably go with another hotel

There for part business, part vacation. The primary positive factor for the hotel is the workout room. It's one of the best I've seen at any hotel. The other positive is the location, with many things within walking distance just watch out for the homeless doing drugs on the sidewalks. Beyond that-- and for the price- the amenities seem to be lacking. With my room not far above the pool, it was a bit annoying at times, and not much of a view to offset that.

We got there on the coldest day in Denver so we're working to go out in -6° weather with snow falling. The staff was fantastic. Samy at the front desk helped us out. She was wonderful. The room was clean and they have level two chargers for our Ford lightning in the basement. Tons of restaurants around. But like I said it was a little too cold to go out. So we had the hotel steak and charcuterie cheese board, both of which were really good. Food & drinks: Lots of great restaurants within walking distance

I was skeptical after reading all the reviews about this hotel and was really nervous. However, being a Marriott member I wanted to stay at this hotel because it was close to the Clock Tower where I was going with my friend for her bachelorette. Upon arriving we drove up to the entrance and a valet person took our car - he was very helpful and friendly. We went to check in. They only had one person for check in and that person was busy trying to find another customer's food from the inside fridge. After about 10 minutes I checked in and asked for an upgrade - I am a Gold member. I was informed that there were no upgrades available because the rooms weren't ready. I was surprised because it was almost 3:30pm. We were offered a high floor instead which we agreed to. We were on the 17th floor with a beautiful view of the city. The room was big and roomy and really clean. It did look dated as other customers have mentioned It had old plugs etc that no longer exist and are not used. That was fine though. We loved our room - it was cozy and really nice. It was quiet and perfect except for the heating that made a nose when coming on. I would recommend this hotel to anyone. The staff is friendly and very helpful. The hotel is in a perfect location and central to all of downtown Denver's activities. We will be back. We had a great stay. The room also had coffee which most hotel rooms don't anymore. When we returned late night, the doors were locked and we had to use our key to get in. We liked that security feature!

Brittany at the front desk was very communicative and did a wonderful job making our experience special. It was my boyfriends birthday and I requested a cake the day of check in. She did all she could in her power to make it all happen for me. Thank you Brittany. Also, the room was lovely with a great view of 16th street. Overall wonderful staycation.

The room was clean, but the carpet going to our room was horrible and smelled bad. Our tv was broken and we decided to stay in the room which was probably a mistake as the people next to us were arguing all night and the walls were paper thin. We could hear them flush, hear all their conversations and honestly we didn’t dare say anything in our room as they could hear us too. Thankfully the guests in the next room came on our last night of our two night stay. Gave three stars as the staff was kind, care for room from staff was amazing.

The rooms and lobby area really show their age, and an uncomfortable bed meant sleep was hard to come by. Nice location for doing things downtown, and a nice pool area - would be good if you're traveling with kids. As a couple or solo, I'll look somewhere else next time.Rooms: 2/5

How was well located. Rooms were very clean but not as spacious as I imagined. Nice views of downtown skyline. Didn't get to use pool area because it was too cold.Rooms: 3/5

The staff, especially Skylar was was kind and helpful so huge credit to them however the room itself was awful. The moment we walked in it smelled overwhelmingly like cigarettes and there were random stains all throughout the room. I grabbed what I thought was a fresh towel after my shower just to find it already smeared with makeup. After that I piled the towels up and reached out via the app chat if housekeeping could make sure to stop by our room since we were getting ready to head out when they originally knocked and I asked them to come back in 10 if they could but they never came back. Through the app I was ensured our room would be refreshed but when we got back at night it had never been touched. Lastly the little stand to place your suitcase on was broken and stood at a big tilt so my suitcase kept sliding off which was just the cherry on top. Overall A+ for the friendliness of the staff but I'm upset I spent my money and vacation days on a subpar room experience.