The Whitehall Houston

Wonderful place to stay!!! Can’t say enough of how friendly, accommodating, and approachable the Whitehall staff were to our large 10 plus room reservations. Our family came from all over Texas to celebrate my niece’s Quince. They were able to have our rooms reserved all on one floor. It made our interaction so much easier. John, in the front desk, made us feel so welcoming from the moment we stepped foot into the hotel premises till the time we checked out. Ben, in valet, did an awesome job in taking us to the venue and getting us back home safely. Both very friendly and down to earth. It’s rare for me to write reviews however after my family’s stay at the Whitehall, I knew I had to share my positive experience for others to experience. You will not be let down.

This is a very elegant downtown hotel and close to various restaurants and attractions. I enjoyed the valet parking, just wish that was included in the price. Had a few rowdy guests on night one, didn't expect the walls to be so thin. The bed was super comfortable but the room had chipping paint and the bathroom was smaller than expected given the spacious room. Weather made it difficult to enjoy the outdoor amenities like the pool and outdoor dining options. Overall it was a good stay.

I had a great time staying at the Whitehall! Their customer service and attention to detail are exceptional. When my husband and I arrived, the staff had left a bottle of wine in our room because they knew we were going away for the weekend. The room was spotless, and the bed was quite comfortable. The second-floor bar was ideal for gathering a few pals who had popped by to exchange gifts. While we were in the pub, James, the bartender, was very accommodating and attentive. He knew our names from the previous night. Again, pay close attention to detail! The food was also excellent throughout the weekend. If you ever need a hotel in Houston, I highly recommend staying at the Whitehall.

Just had a great vacation with my family in Houston staying at the Whitehall Hotel. I always like to find interesting hotels in downtown areas versus the chain hotels out in the suburbs... and this place did not disappoint! Really amazing location in downtown Houston so convenient to the convention center and stadiums. Beautiful hotel and really friendly staff. John at the front desk was incredibly helpful and always made us feel welcome. Clean rooms and a really great outdoor bar! Was a great place to just hang out.

Loved staying at the Whitehall! Their customer service and attention to detail is outstanding. The staff knew my husband and I were getting away for the weekend so they had a bottle of wine in our room when we arrived. The room was clean and the bed was very comfortable. The bar on the second floor was great for gathering a few friends that stopped by to exchange gifts. James, the bartender, was very accommodating and very attentive while we were at the bar. He even remembered our names from the night before. Again, attention to detail! Food throughout the weekend was great also. I highly recommend staying at the Whitehall if you are ever in need of a hotel stay in Houston.

The outside and the overall esthetics of the hotel is amazing. Customer service is also top notch. Unfortunately, the rooms themselves are nothing to write home about. The rooms are basic and do not necessarily have a fridge or microwave. I assumed that was a standard amenity but it isn't. My room had the basics but did not have any amenities. I did like the face soap provided, but the bathroom is extremely tiny. They did a good job of cramming the necessities in such a small space. The only exciting part of staying in this hotel is location, the face soap, and of course their customer service. Customer service is very important. Parking is by valet and a little pricey; however there is the option of parking in the garage a block away for $33/day. The garage is at 1600 and you can get to the hotel without walking outside. The walk through the various corridors is lengthy so wear comfy shoes, but worth it.

The valet staff and concierge were very friendly upon arrival. Check-in staff were just as friendly. The hotel was clean. The rooms are small but feasible. Me, my husband and two daughters made it work. When we booked we thought is was walking distance to the Minute Maid park, however that wasn’t the case. They do offer a shuttle, but with the traffic the shuttle was slow going and coming. Uber wasn’t too bad price wise for most places we wanted to go. They were lots of good opportunities for photo ops at the hotel as the places is aesthetically pleasing.

Stayed at the Whitehall over the Holidays, and it really made our stay in Houston special. The Holiday decorations were wonderful and really added to the festivities downtown. It's really nice to stay in a hotel where the staff gets to know you and makes your stay feel personal. Clean rooms and so conveniently located. Oh, and the restaurant has a great breakfast and the bar outside is great for people watching. Highly recommend.

Staff here is absolutely amazing. Everyone is so friendly, they bend over backwards to help and meet whatever needs you have. Whether it’s the restaurant/bar staff or the engineering staff or the front desk staff they’ve been nothing but absolute professional. We have had some minor challenges with our room, Dead battery in the smoke detector, malfunctioning thermostat, but they have responded marvelously to all of our requests. Definitely will stay here again if we have a chance.

Had a nice weekend stay at The Whitehall. Opted to get a spot hero parking space in a nearby lot vs paying $35 /day for valet. Room was nice, if a bit dated. Walls were thin but luckily we had quiet neighbors. The food and service and decor at the Mexican restaurant on the 2nd floor was great! Friendly staff. The location was good for driving around to other areas. Not many restaurants within walking distance but there are a few. It's mostly a business district.