Thomasville Home Furnishings of Tempe

Reviews, get directions and contact details for Thomasville Home Furnishings of Tempe

Address: 9959 S Priest Dr, Tempe, AZ 85284, USA

Phone: (480) 763-5500

Website

State: Arizona

City: Tempe

Zip Code: 85284

opening hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

Reviews

I just bought a bedroom set, and Ms. Olga helped me.  She was very helpful and kind.  Good quality furnitures for reasonable price.

 7 years ago (18-02-2018)

DO NOT buy here.  You can buy anything sold here elsewhere cheaper plus their staff are con men in my opinion. All stores in AZ are owned by the same person so BEWARE. The designers are there to sell stuff - not to make your home look good. We bought furniture, working with Janna, the designer. Since we never saw the furniture, just bought on her recommendation, she stated in writing it was returnable. But when it showed and some didn't fit and others we hated, Roger, the manager says fine print, not returnable. Janna says oops. Obviously it was a con to sell stuff. They all took their money and ran.

 7 years ago (04-11-2017)

Bought two beautiful chairs, with special order COM fabric for the pillows. Janna Valentine is super Talented and a a great Design  Professional; working with her as a team was very reassuring. 
The chairs are gorgeous. I’ll be back to Thomasville Tempe!

 7 years ago (07-11-2017)

Never purchase from this company!! Read!! 

Purchased a beautiful dinning room table set and TV center console in August of 2016. The night of delivery I noticed there was damage and the furniture was not in good shape, I reached back out to Thomasville the next morning, they told me they would call back. Didn't get a call back, so a few days later I called again, did this for a couple of weeks. Finally talked to the sales woman who helped us. She was very sorry and told me to call the corporate office, after a few days I talked with someone in corporate they said they would send someone out to measure and photograph. A couple weeks later a gentleman in a old mini van with no company markings showed up. After I confirmed he was with Thomasville he measured and inspected the furniture.  

Pointed out additional damages and stated they shouldn't have left the furniture the way they did. After taking photos he said someone will call in 2 to 3 weeks. Eventually someone called to let me know they would be replacing the damaged pieces.  About 10 weeks later I finally had to call and ask where the new furniture was, at that time they told me the new pieces they got in were damaged also. 

I told Roger the store manager that I was very uncomfortable taking anymore furniture from them. Paying $8000 and it being damaged twice isn't a good sign of longevity. He wouldn't listen to my concerns very much and said the new furniture would be in soon. 

8 weeks later still not in. Called corporate where I talked to the supposed owner of Thomasville. 

The rudest person to represent such a high class brand I have ever had a conversation with in my life. He likes to accuse you of things indirectly without actually saying it. Then spin everything back on you like it's your fault and you are the one who caused the problem. The most unprofessional careless experience of my life. I haven't even described half of what's happened, would make this to long to read.

So 8 months later still no good furniture and still out the $8000. 

Please do not ever purchase from this company. Definitely put up a great front but when it comes to it they are fake, unprofessional, and makes me feel like they took advantage of me. 

The new furniture produced by Thomasville is not held to the same standards or quality as the old Thomasville furniture.

Be very hesitant on purchasing from this company. There are many others that would be a much better choice.

 8 years ago (03-04-2017)

I am completely shocked by my experience here… We walked in the door and were offered to have a designer come to our house to help us plan out a difficult room. We were paying a babysitter and she took an hour to measure everything and then had us come back to the store to look at stuff. In the end she never gave us design and later told me if she could not get a full commitment that we would purchase from her store. Then she would not do a design concept for us. She wasted so much of our time. Who knows if I would've purchased from them or not as I did like the furniture. It was a total bait and switch and I would not recommend the store. 

 7 years ago (17-08-2017)

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