Reviews
We have been waiting more than 3 months for an elusive part that needed to come in, after a few months they called and said a part was ready. We have tried to schedule an appointment for Friday, no one called or showed up to my house. When I called the office, the receptionist put me on hold, came back said I need to call my boss and ask what he wants to do. She never called back. The next day I call the office, the receptionist puts me on hold after hearing who I am, she comes back and says I need to call my boss and see what he wants to do and NEVER CALLED BACK. Our thermostat is reaching into the 80s on the hottest days, we have fans running and a small ac unit but the kids and pets are suffering the most. I’m writing this review in hopes someone can reach out and help us reach a solution with this warranty company we paid for.
Tiger Paws is THE BEST! We couldn't get someone from our warranty to come see our issue with the A/C for 3 weeks out! I called Mark in a frenzy with our air not working because we needed to sleep for a HUGE career-changing test we had coming up for my husband. Mark called me that day and they were there within 24 hours to see what was wrong and the AC just needed the filter changed and they did it right then and our air worked again! We were so so so thankful and will refer Tiger Paws to anyone that needs A/C help!!
Called Tiger Paws on a Sunday afternoon late in the season for poor cooling. Alex came out soon after the call and was very professional. Showed me exactly the issues with data, real time, and got the system running. On a side note, annual service on your system can keep it running at optimal performance year round. While most people say they will do it, most don’t...forget about it, etc. Suboptimal system perform strains the components and causes you to replace 150 dollar capacitors and other components. Great service and most importantly, transparency...highly recommend Tiger Paws.
I had a great experience getting my new HVAC system installed with Tiger Paws. The technicians were prompt and courteous and even swept up the debris that fell out of the attic. For the first time in 20 years, I actually have great air flow in my master bedroom and bathroom. They adjusted my vents in the attic and now I'm able to get ready everyday without sweating. I highly recommend this company. The service was top-notch from the point of ordering the unit to final installation.
I had a complete air and heating system replacement by Tiger Paw Heating and Air Company. Their workmanship and professionalism was great, exactly what you want when spending your money. They use the best systems and parts. They worked clean and arrived and finished the job exactly when they said they would. I highly recommend Tiger Paw Heating and Air for all of your heating and air conditioning needs. I will continue to use them to maintain my systems as well.
I called Tiger Paws to come look at my central air and the company made me an appointment for the next day. After I was given an estimate and accepted it, they came the following day and installed my new unit by 1230p. The service was fast and the staff was professional. May, 2017
Tiger Paws installed two HVAC upstairs and downstairs systems in last 3 years. Very professional work and ethics. Recently, discovered leak in one of the systems, they checked and replaced the coil under warranty at a reasonable labor charge with appropriate discounts.ServicesA/C system maintenance, A/C system repair, Install AC
Told em to just show up.called first when I didn't pick up they didn't show. The loose wire I had .started working when they came ran. two cycles . charge 75 bones and left.didnt trouble shoot.still going in and out . Nice people on the phone though.
Tiger Paws installed my HVAC system last year. They did an outstanding job!! They are very professional and prompt!!PositiveResponsivenessServicesHVAC system maintenance
Mark and his team are always responsive and honest. They always advise what is needed now and what can wait, yet not effect the efficiency of the system. I have used them for years and will continue to use them in the future.PositiveResponsiveness, Punctuality, Quality, Professionalism, ValueServicesHVAC system maintenance, HVAC duct & vent cleaning