Reviews
I want to be constructive, create a training opportunity. The entire experience was less than what it should be. 1- Acknowledge people in drive thru, even if you're not prepared to take the order 2- Return credit card immediately after swiping, don't leave it on the counter for 3 minutes 3- Know the difference between a croissant & English Muffin. It's part of the job. So much room for improvement.
One of the nicest most considerate general managers I ever seen at a store. Fast service food was great and the general manager she always had a smile on her face. I recommend anybody going to Tim Hortons make the drive to Livingston by Children's HospitalFood: 5/5
Employees are wonderful. The hot caramel macchiatos, not so much. The last 3-4 I've purchased had so much milk, they were white and cold! The more you drank, the colder it got.Food: 2/5
Asked for a medium coffee with 2 hashrbowns. Hash browns nearly broke my tooth trying to eat it so threw it out and the coffee didn't taste right when I first got it so I asked for the sugar and cream on the side, but they just put More creamer in as if it'd taste any better so poured that out. Waste of $5.45, rather have gave it to the homeless guy on the block, yknow he would've made better use of it. Smh
Definitely not the best experience. We had to return our breakfast sandwiches twice before they got it right. Cappuccino was watered down. After everything was worked out, it did taste good . And the employees were friendly.
Would leave 0 stars if I could. Ordered a large iced coffee through the drive through with a shot of espresso. They charged me for the espresso and a large drink to only be out of espresso and large cups. Given a medium with no espresso and would not give a refund. Employees are the most disrespectful of any fast food place I have been. The location just needs shut down.
Due to an electrical issue, my usual Tim Hortons was closed. I went to this one, even though it was 10 mins out of my way. The order taker in the drive thru was very rude. My daughter and I get the same drinks 3 times a week, and there was a price difference this time, so I asked for clarification. She rudely told me she didn't know why, and asked if there was anything else I wanted instead. I ordered a bacon egg and cheese croissant. After telling me they "couldn't do breakfast sandwiches", even though the ONLY options on the menu board was breakfast sandwiches, she told me RUDELY "well there is another Tim Hortons down the street" I am very disappointed in the customer service I received and am tempted to find a different restaurant for our morning coffee.
My food was stale and they tried to avoid serving me by saying “we aren’t doing mobile orders right now”, despite the fact that after I persisted they were able to serve me just fine. Never go here.
Ordered an egg and cheese biscuit but they were out of biscuits, so instead we got an egg and cheese croissant. When correcting the wrong item on the order screen, a second sandwich was added instead of replacing the first, and when we got to the window, we were told there were no breakfast items left, and offered chicken or turkey instead of egg. We were given two regular ice capps, one with 2 cream, instead of 2 oreo ice capps. And our order of 20 tim bits was completely forgotten about after we had to circle around the drive through, only to have to wait while the oreo ice capps were prepared after arriving back at the window.
when u advertise something you shouldn't act clueless when someone orders it. If I ask for a beibs remix box with drink clearly I want the $5 box With the drink it comes w. I was charged $4.50 for the drink with no donuts... I asked for Xtra sweet cream n my drink .. I'm unsure why it was powdery n chunky.. Then I ordered avocado TOAST,it was avocado BREAD. Not happy at all.