Total Body Laser & Med Spa

This place was doing a great job when Alison was the technician. She made me feel comfortable and at ease during the “beauty can be painful” situation. Unfortunately, she had to leave and that’s when I experienced the worst possible situation. During my session with a new girl, she made me feel as comfortable as she could but she couldn’t figure out the machine prior to that. She started on my upper lip and it was more painful than the last treatment which I understand it was due to the laser is at a higher level. But I could not take the pain any longer once she completed half of my bikini area. I told her it was really painful and she turned down the laser. She completed the rest and it was breeze. My other half and upper lip were immediately on fire. I left there hoping in an hour the pain would go away. It did not. It felt as if a burning frying pan was on the areas. I have a high tolerance for pain when it comes to these treatments since I have been doing it since 2015. I felt dizzy and nauseous. There were dark drown and red spots. I took pictures and called them the next day. They said it was my fault and asked if I switched my medication. I don’t take medications and I have been on the same birth control since I was 16. I sent the lady pictures of the results and she said I could pick up a burn cream if I wanted to. This issue happened a few months ago. Instead of being insecure about hair, I am now trying to cover up the scars this business gave me. To management: Treat your customers right and admit to your mistakes.
2 8 years ago (24-01-2018)

Total Body Laser Skin Care is AWESOME!! I have had multiple procedures done here over the last three years; tattoo removal, sun spot removal, laser treatments for skin and the float in Madison. ALL have worked tremendously for me. I am a customer for life! Stacy and Tina are amazing at what they do, I’m so happy I found this place! Highly recommend!
5 7 years ago (05-03-2018)

I love this place! I’ve been going there to get a tattoo removed on my hand. I went to numerous tattoo removal specialists and I went with total body laser because of the very friendly and helpful staff, reasonable ( cheapest) prices and best tattoo removal lasers. I’ve had a few treatments now , the treatments are quick and aftercare is very minimal. No scarring or burning like others “ claim” to have. I wish I could post the pictures of my before treatment tattoo and how it looks now because the change is remarkable! I would highly recommend this location ! Make it easy on yourself and start here when shopping around for locations to get your tattoo removed , I wish I would have. There are so many other services they offer as well , next I think I’ll be doing the float pool and laser hair removal.
5 8 years ago (17-10-2017)

Total Body Laser Skin Care offers the highest quality treatments in the Midwest. I should know... my family and I travel several hours each way for care. In reading the last two reviews, it looks as if there's unwarranted malice from an ex-employee. It's unfortunate when someone with a grudge can bash a good company, but it happens every day. Everyone I've dealt with at Total Body Laser Skin Care has been diligent, ethical and caring. I wouldn't hesitate to call upon the professionals in any of this company's locations -- and I've been to more than one. I've always felt confident that we're in excellent hands all the way around... and the results are spectacular!
5 8 years ago (05-10-2017)

I’ve been working with Stacey for about 2 years now and he’s a pleasure to work with! Have never had any issues, very professional, clean and knowledgeable! Even when the business moved into a bigger building, he stayed on top of his appointments and made sure everything went by smoothly. I’d recommend Stacey and Total Body Laser to anyone looking to get rid of those past mistakes. WELL worth the time and money 💯💯
5 8 years ago (16-10-2017)