Reviews
Just back from our Canadian holiday. What a fabulous itinerary arranged for us by Frontier Travel. Rearranged twice because of Covid, Jeanette Dembrey worked so hard to provide a dream holiday.
I have used frontier many times and this years holiday to big white was well planned and organised and we loved the accommodation they suggested for us for our special trip this year. Michael is always quick to get what we need priced up and it’s always so seemless, with everything sorted so that we don’t need to worry about anything. Big white itself was very pretty and a lovely friendly resort blessed with lots of powder. Would recommend Frontier and have done many times! We love ski in/out and this accommodation was right next to the lift and ski hill. Couldn’t have been closer!
We had an excellent trip to Vancouver Island and Vancouver.It was really helpful to have an experienced tour operator who helped to tailor the trip to our requirements.All of the booking elements and information for a successful fly-drive were flawless. It had been a while since our last Canada trip booked through Frontier and it was great to find that they still very much at the top of their game! Definitely the go to operator for Canadian holidays.
Fantastic service and great communication all the way. When our flights were delayed they were very helpful in contacting our hotel to check that we could still check-in at 5.30am! Jeanette was great to deal with and very knowledgeable. Would certainly use Frontier again for a US or Canada holiday.
We experienced a great service from Jeanette at Frontier Travel She helped us put together our bespoke Canada trip which covered four provinces and a mixture of pre-booked arrangements and our own arrangements. It worked seamlessly. I would definitely recommend Frontier Travel to anyone planning a trip to Canada.
Never booked with a travel agent before but Jeanette at Frontier was fantastic. She helped come up with a few itinteraries before we found the one that was perfect. The communication was excellent throughout and we were sent all our holiday information in a packet before we left. Top quality customer service!
I found this travel agents after some research and what a gem, my wife and I have always wanted to see the Polar Bears live but arranging the travel to Churchill in Canada was a nightmare. With the help of Frontier Travel we made a custom-built itinerary just right for us whilst also being covered by ABTA and ATOL. The first-hand knowledge and suggestions made to us was superb enabling us to have a holiday of a lifetime, and yes we saw Bears, lots of them.
Amazing holiday booked through Jeanette at Frontier Travel. Jeanette was able to provide advice and helped us plan a fantastic trip with several elements. The Thrill package to the Calgary Stampede was a perfect end to our trip. I would recommend this company amd specifically Jeanette to others. Thank you.
We have returned this week from skiing at Panaram Springs, Canada. This was our second visit, the first vacation having been booked as a result of the excellent advice and service provided by Frontier Travel , we had previously not skied outside Europe, so had sort there profesionale advice resulting in a memorable holiday for the entire family at the above destination. When booking our second vacation, we did not hesitate to book via Fontier Travel, on this occasion our booking was taken by Michael and although we where now experienced in what our requirements where, the same level of detail and professionalism where applied to our booking. However, the true ethos of a company can not truly be understood until something goes wrong, our booking was made early 2020, traveling at the end of that year, the Pandemic hit March 2020 and the resulting caous to travel industry was felt around the world. Throughout this period Michael ceaselessly worked to keep us updated with all the latest information, also providing us with all the possible options we might wish to explore with regard to our booking. With no international travel allowed at the end of 2019, we rescheduled for December 2021 and kept our fingers crossed, however, as this date neared, Michael advised that although international travel was now viable, Canada was still operating a strict social distance policy and that we may wish to consider how this would impact our holiday, once again we reluctantly postponed until December 2022 with Michael's full cooperation and understanding. As the end of 2022 approached it looked likely that we would at last get away, however, train strikes, boarder control strikes all threatened to cast a shadow, but with Michael's constant updates all wher negotiated without further concern. Over this extended period I had occasion to contact Frontier Travel on numerous occasions, not at any stage over this very difficult time was I made to feel that my enquiry was not important or of concern by the recipient of my enquiry and Michael never failed to get back to me quickly with a appropriate response. If you are thinking of traveling to the United States or Canada for a sking vocation and are wishing to use the service of a professional travel agent, it is my personal opinion that you would be unable to find better than Frontier Travel Ltd. Panoram Springs in Canada is a stunning location if you are looking for unspoilt ski terrain offering challenge for all levels of skier with little if any queuing for lifts, we skied over the New Year period and the longest wait was 6 minutes, exceptionally good instruction with great beginners facilities is at hand and you can literally ski out of your Condo onto the lifts, all this is complimented with some nice restaurants and bars but if a full on night life is part of your agenda I am sure Frontier Travel would be happy to recommend a equaly stunning location
Michael at Frontier Travel was great in organising our tailor made ski holiday to Breckenridge in the USA. It offered challenges, which he was able to deal with quickly which meant we had a fab time. He listened to our requirements and made sure they were met. I have no hesitation with using Michael & Frontier to book my future ski holidays.